Hotel Spa di Bertioga

"O hotel é aconchegante, no geral limpo, áreas em comum, quarto limpo, banheiro com lodo nos azulejos, não só no rejunte. Sauna boa, mas também com lodo nos azulejos, jacuzzi tonha que esperar 30 minutos pra aquecer mas não aqueceu, tem que ficar apertando um botão pra sair o jato mais forte. Água estava limpa mas depou que ligou começou a aparecer cabelos por toda a jacuzzi. Tivemos um problema com 9 chuveiro que não trocava de estação, nem no frio, só no fervendo, pela porco, tivemos que tomar...

"The hotel appearance was very nice decorated with replica furniture, out side pool area was nice and it was very close to the beach which is always a plus. Unfortunately it was a trek to the supermarket and restaurants , breakfast was almost non exsitant ,nothing was replenished , two occassions we arrived 9ish an the choice for me was a bread roll and semi cooked scrambled egg which was well runny . When we arrived we was given a room upgrade they said because our room was upstairs,but was not...