Hotels in Benton Park West, St. Louis

"Staff was amazing "

"Beautiful hotel. Staff helpful. Very clean. Great location."

"Staff could be friendly - the kick back left alot to desired, several times the nachos, cheese and toppings ran out and it took 10+ mins to refill. Soda machine was broken most of our stay. Bottom parking deck was closed and key cards wouldn't on top deck so you had to call for help which was another 5+ mins. There was no room service/cleaning the 3 days we were there. "

"Parking was easy,. The staff was fantastic, willing to assist with any questions etc... We really enjoyed our stay."

"Plan around Cardinals games! Was there for a wedding & didn’t realize how popular the area is for games. Inadvertently arrived 2 hours before gametime & it took an hour to go the last 4 blocks. Leave time on gameday! Recommend Stadium West garage: easy, convenient, but be mindful of timing: fills up on gameday. It’s noisy before games (drums, street performers); no napping on gameday! If you’re there for a Cards game this is THE perfect location. Good lobby bar. I was blown away by how friendly, kind, helpful & personable the employees were. 10/10 Premium king room very spacious but filthy: -No bottom sheet, just a duvet cover draped over a bare mattress -Windows so grimy & caked in bird poop they were nearly opaque -Surfaces covered in thick white dust -When I first arrived there was no handsoap or counter amenities (lotion/shower cap/etc). Second day there was handsoap but nothing else -Only 2 bath towels, no robe -Bathroom fixtures rusty -Headboard, walls & carpet had dried gunk from previous guests -Dried toilet paper on wall & floor from previous guests (gunk, TP were never cleaned throughout the 4-day stay) -No working bathroom fan -1 unused vent full of dust - fire hazard? -Other vent rusty & collected droplets that fell on me as I got ready -Spare TP holder broken -Only 2 coffee packets-called for more twice but it never came -Paint peeling & patchy -Thermostat cover broken & wouldn't close Housekeeping in need of major oversight, otherwise a great stay."

"Nice hotel in a historic building. Excellent staff. Manager was working the breakfast buffet area and my mother in law said to him it was nice to see the suites helping out. He replied that there wasn’t a job there that he would ask any of his employees to do that he himself would not do. "

"No problem everything was great"

"The breakfast is the same EVERYDAY, and the only meat is the pork sausage. I wish you offered other meat options"

"Friendly staff, clean room, decent breakfast"