Hotels in Bensley, Richmond

"Starlett was wonderful and fantastic customer service!! They were replacing doors and made sure to leave my room out and catered to my dog. I have already booked another stay in a couple weeks and am very excited! "

"Standouts were the staff, Chas my concierge greeted us at the door, handled our bags, placed them in the room, got us ice, and made sure our needs were met, Ketunde the receptionist was in training, yet she was exceptionally professional and welcoming, easy conversation making us feel at home, the host, and our waiters at the lounge were also very welcoming, and friendly with excellent service and attentiveness, the valets were really sweet, opened doors, made sure the car was nice and toasty when we got inside. Our Queen suite with two Queen beds, a huge bathrooom complete with a luxurious tub, separate huge closet and working area with desk and chair was beyond our expectations. Historic elegance meets modern comforts. You can’t go wrong staying at the Jefferson if you would like to be spoiled and pampered."

"The courteous and smiling"

"Room was clean and spotless, staff was very friendly and helpful. "

"The room was super clean..but we were impressed that it offered a dinner buffet not just breakfast..with 3 free drinks for each guest!"

"Everyone is friendly and helpful. We LOVED Kinesha (valet)! "

"Very clean rooms. Heat works good. Location is good. I frequently stay here."

"Cute hotel, comfortable and would totally come back!"

": door was open when we ~ first got to the door and something hard was on the bed at the foot."