Skip to main content

Shangri-La Bengaluru

5.0 star property
International flavors by day and dancing under the stars by night complement the luxurious amenities for all ages at this Bangalore retreat

Choose dates to view prices

Experience Bangalore's energy at Shangri-La Bengaluru. Families enjoy luxury amenities, an 18-hole golf course, sports massages at Chi The Spa, and global dishes at B Cafe. Near Vidhana Soudha, the hotel also features an outdoor pool and rooftop terrace.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM430
RM508 total
includes taxes & fees
21 Mar - 22 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Horizon Club, Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Bangalore View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panorama View Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panorama View King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe King

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon Bangalore View)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed (Horizon Bangalore View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon Bangalore View)

In-room dining

Room, 2 Single Beds (Horizon Bangalore View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

You may also like

Ad
Lobby

ITC Windsor, A Luxury Collection Hotel, Bengaluru

Malleshwaram
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.0 out of 10, Wonderful, 376 reviews
The price is RM512
RM604 total
includes taxes & fees
8 Mar - 9 Mar
ITC Windsor, A Luxury Collection Hotel, Bengaluru
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Malleshwaram, a neighbourhood in Bengaluru, Shangri-La Bengaluru is next to a golf course and near a boardwalk. Notable landmarks in the area include Bangalore Palace and M.G. Road. Looking to enjoy an event or a match while in town? See what's going on at M. Chinnaswamy Stadium. Visit our Bengaluru travel guide
Map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001

What's nearby

  • Bangalore Palace which includes chateau or palace, heritage elements and heritage architecture
    Bangalore Palace
    11 min walk - 1.0 km
  • Cubbon Park showing railway items
    Cubbon Park
    18 min walk - 1.5 km
  • 0_80471389
    Vidhana Soudha
    18 min walk - 1.5 km
  • St Patrick’s Cathederal by night, Empress Garden Road, behind the Race Course, Pune, Maharashtra, INDIA. HORIZONTAL IMAGE.
    Bangalore Turf Club
    19 min walk - 1.6 km
  • Mount Carmel College
    2 min walk - 0.2 km

Getting around

  • Dr. B.R. Ambedkar Station
    3 min drive
  • Cantonment Station
    15 min walk
  • Bengaluru (BLR-Kempegowda Intl.)
    48 min drive

Restaurants

  • Dublin
    11 min walk
  • Millers 46
    10 min walk
  • Coastal Corner
    9 min walk
  • Sri Vishnu Park(Restaurant)
    3 min walk
  • Hotel Chandrika
    8 min walk

About this property

Shangri-La Bengaluru

Luxury family-friendly hotel near Bangalore Palace
Located close to Vidhana Soudha and M. Chinnaswamy Stadium, Shangri-La Bengaluru provides an adjacent golf course, a nightclub and an airport shuttle. Indulge in aromatherapy, a manicure/pedicure and a body treatment at Chi, the on-site spa. The on-site coffee shop, B Cafe, features international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 397 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Designer toiletries, bidets and hairdryers
  • 45-inch LED TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

2 bars/lounges, rooftop bar
Renaissance Bengaluru Race Course Hotel
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 171 reviews
The price is RM473
RM559 total
includes taxes & fees
13 Mar - 14 Mar
Renaissance Bengaluru Race Course Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,611 for adults and INR 1,611 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (21,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 1611 for adults and from INR 1611 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Frequently asked questions

Does Shangri-La Bengaluru have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Bengaluru?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Bengaluru on 21 Mar 2026 start from RM430, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Bengaluru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Bengaluru?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Bengaluru?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Bengaluru?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Bengaluru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 5000 per vehicle applies.

Where is Shangri-La Bengaluru located?

This family-friendly Bengaluru hotel is located in the business district, within 1 mi (2 km) of Bangalore Palace and Vidhana Soudha. M. Chinnaswamy Stadium and M.G. Road are also within 3 mi (5 km). Dr. B.R. Ambedkar Station is 22 minutes by foot and Cubbon Park Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Shangri-La Bengaluru Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 259 out of 348 reviews
Rating 8 - Good. 54 out of 348 reviews
Rating 6 - Okay. 18 out of 348 reviews
Rating 4 - Poor. 9 out of 348 reviews
Rating 2 - Terrible. 8 out of 348 reviews

Reviews

10/10 Excellent

Rathin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rooms and breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pranit

Liked: Cleanliness, amenities, property conditions & facilities
A huge thank you to everyone who made my birthday stay so special! Veeru, the room decorations were stunning—you went above and beyond to create such a festive and welcoming atmosphere. It was a wonderful surprise. I also want to shout out Amit and Adanee at breakfast. You both made our mornings so easy and enjoyable by taking such great care of our orders. We really felt pampered!
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Staff exceedingly polite and caring. Great room for the price - world class is not an exaggeration.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, would come again

Amazing stay, amazing service, food was fabulous, would definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay. especially the lounge option. Very friendly and responsible staff. Would definitely recommend to my circle.
Stayed 2 nights in Jul 2025

10/10 Excellent

Srivijaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay close to all locations in BLR

10/10 Excellent

Ganeshwari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Bangalore as a city stop as we went somewhere else before this. We stayed 4 nights but did not actually go out. The hotel’s food was really good, healthy and a good variety. We tried all restaurants. The Chinese and Indian restaurants were the best. I would say maybe the Japanese and Italian food were good for Indian standards, but as someone who has lived in Italy and love Japanese food, those restaurants were not really good, noodles/ pasta were over cooked and there weren’t the Italian and Japanese flavour required. The rooms were comfy and plenty of things to watch on tv. We were in the 16th floor sos did not really hear the traffic. All staff were very nice, especially Muskan from b Cafe, she really took care of us
Stayed 3 nights in Oct 2025

10/10 Excellent

David Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La - Shangri-YES.

Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room
Stayed 4 nights in Mar 2025

10/10 Excellent

Simranjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience

It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
Stayed 5 nights in Mar 2025

6/10 Okay

martin

Liked: Cleanliness, amenities, property conditions & facilities
Broadly it was great, rooms for and team. We were only let down by the fact there was a huge wedding event and that meant our second night was interrupted. We thought the manager could have made a better gesture after we complained but it was poor
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real 5 star experience, lovely room, charming helpful staff, beautiful ambience
Stayed 3 nights in Dec 2023

10/10 Excellent

DEEPAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangrila means consistency, service with a smile

I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Uma

Decorations are good. Food was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility in Bangalore
Stayed 7 nights in Jan 2024

6/10 Okay

Chithra

Liked: Cleanliness, amenities, property conditions & facilities
It is well located and safe. The rooms are large and clean. The service, both in the rooms and in the lounge areas is too slow and unsatisfactory.
Stayed 4 nights in Nov 2023

8/10 Good

Chong

Liked: Cleanliness, staff & service, room comfort

Shangri-la needs to change their hotel fragrance.

I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale. I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me.
Working desk
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Class Staff & Accommodations!

Thi is BY FAR the best hotel experience I have had in my many visits to Bengaluru and other cities in India. The front desk staff is EXCELLENT. The property is beautiful and very flexible for meetings and events. I had an event in the Saffron restaurant and the Service Staff and food was exceptional. I am so grateful for the extra care and kindness I received. Thanks you all for such a beautiful & stress free experience!
Stayed 2 nights in Mar 2024

6/10 Okay

Kyon soon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Shangli-la is not one of the best anymore

Horizon club was good. A good room makeup. Very food bedding. Power shortage including elevator stop several times everyday. Very dangerous hotel limo driver for airport pickup. Attitudes of staffs at cafe B and gym are quite bad. Meals at Saffron was too salty and mo change even after complaints for whole dinner course.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anindya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on a crowded street. Airport transfers at INR 4000 is too expensive. Food in the cafe was very good but no a-la carte option (buffet only), which is disappointing. For a small eater like me you are forced to eat either buffet at the cafe or in the specialty restaurants upstairs which I don't prefer. In-room dining menu is very limited which is surprising.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni Hripik Kilo Rabin Raveen Ranjan Gym: Eshwar and Alisha Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.
Stayed 17 nights in Nov 2023

10/10 Excellent

Rittick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly the best property I lived in India so far; its amazingly excellent. I stayed in a 11th floor room with panorama view which was beautiful with little-above-the-floor to ceiling glass walls in 2 sides of the room. Room services were prompt & efficient, as well as in-room dining; a special mention to Besuto. Fitness center is very well equipped with sufficient free weights, ropes, weight training machines for arms, lat, shoulder, chest, legs, squat bar & cardio options. Loved the section with complimentary jacuzzi, steam, sauna - really well maintained & spacious. The rooftop pool area leaves with a soothing ambiance. I tried the Japanese on-prem restaurant, Yataii, which was good. Otherwise the food price came across very expensive including the breakfast buffet. Only suggestion, they might want to add an option of oats & almond milk for in-room breakfast. In short, it was a wonderful stay & highly recommended.
Stayed 3 nights in Dec 2023

4/10 Poor

R

Liked: Cleanliness, property conditions & facilities, room comfort
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
Stayed 1 night in Dec 2023

10/10 Excellent

Druvinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Batmunkh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Sep 2025