Bene Beraq Spa Hotels

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"Perfect "

"Would NOT recommend this hotel. They will take your money in a second, require double payment at check-in and charge your credit card and take over a week to refund, actually have not received a refund yet 7 days later. Check-In process was a terrible experience. The staff member was rude, told me I had not paid, that I was wrong, that my charge was virtual. It turns out I had paid, was correct and he was completely wrong. His rude attitude and presence set off a horrible week at Jewel Boutique Hotel. Had to spend an hour confirming with Hotels.com / Expedia that room had been pre-paid. The manager called the next day and said staff member was wrong and refund would be issued. Great problem solved, NEGATIVE! Like most people he had some excuse about it would take a few days. No problem, unfortunately a week later refund has not been issued. Have checked out and still do not have a refund. Horrible experience. Would not suggest this hotel. Most of the other staff was pretty nice and did a good job. This guy at check-in and manager ruined the rest of the experience. Pass on staying at this Hotel. "

"Horrific Cockroaches and rats "

"Felt like home"

"Absolutely delightful boutique hotel! Highly recommend the daily breakfast, which is a wonderful spread of juices, cheeses, freshly baked breads and rolls, all kinds of fresh fruit, salmon, omelets and other egg dishes, coffee, tea, you name it. The daily Happy Hour is also an unexpected treat with various wines, a daily delicious soup, assortments of various nuts, etc. It’s located very close to the beach and also within walking distance of numerous shopping options. "

"YES VERY GOOD "

"Beautiful hotel in great area "