Hotel Mesra Haiwan Kesayangan di Belen

"The breakfast was lovely and plentiful. The room was large and very comfortable. The staff were superb and tried to cater to all our needs."

"We had no clue there was a pool until we seen the sign on our way out. The walls were thin."

"Stayed over night but everything was clean and comfy"

"Really good breakfast. Not like other free breakfasts at hotels. Staff was so friendly!"

"We checked out at noon and they still tried to charge the $25 for late checkout when we were told if checked out by noon they would be ok with that with no extra fee."

"Clean room, courteous staff, who was personally text me if we need anything, unfortunately when I asked for toothbrush she was not available. Free, easy access parking around the building, free breakfast was pretty good. Then more quick food on a fancy establishment in front without having to cross a busy street. My teen enjoyed the place. Good for kids too."

"the bathroom was NOT clean at all when we arrived in our room. there was urine all over the bottom and side of toilet. sheets were not clean and the bed was so uncomfortable. ac barley worked as well. you would also think that the hotel would have some water in the room but no you were having to pay for everything. definitely not going back to that hotel. very disappointed. also forgot to mention… the woman working the front desk this morning was very rude to my partner when he had asked if they...