Hotel Dekat beach near Cypress Point Park

"My family and I always enjoy our stay at Hyatt House; we were greeted by Jade and Anthony who we met the first time we ever stayed at this hotel, few years back. It was wonderful seeing familar faces and they remembering us too. The other ladies at reception were great also. Our room was spacious and clean, having the studio with the kitchenette is helpful especially with babies/kids. Only con this time was the bed, its not terrible but it has seen its time, sunked in when I got in on my side,...

"The location was ideal but the hotel didn’t clean my room everyday and didn’t even refresh my towels. I had to go to the front desk to drop off dirty towels and request clean towels. I was very disappointed with the service I received for the price I paid. Front parking was difficult with and adjacent business employees sharing the parking area during the day."

"No breakfast was served. worst situation was being trapped in the elevator for nearly 1/2 hour while the maintenance staff attempted to get the elevator door open. Finally they got it open so my wife and i could get out. Not a pleasant experience. Alan Jackon, Hilton Honors Member for many years..."

"Very accommodating! They let us check in early and provided a shuttle to the cruise port and airport"

"AMAZING AMAZING AMAZING STAY! Staff helped make this an incredible experience from start to finish by being kind, firendly and accomodating. Room was clean and comfy. So pleased with choosing this hotel! :)"

"Great stay"

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"The Lady she checked me in was professional and support"

"Loved the clean well decorated room. Great bay view and restaurant/bar amenities"

"Stuff was very helpful"

"It’s a older hotel, dressed up with a renovation. Wifi is slow.. almost only 5-7 upload just beware if you have downloading and uploading to do. The rooms are small almost reminds me of a small bedroom in a house Staff was awesome. I usually stay at the Hyatt property beside this hotel and the Hyatt is about more spacious"

"I was disappointed with my experience overall. Before arriving, I emailed about early check-in and transportation but never received a response, so I had to call. The staff member I spoke with was rude, which already had me questioning my stay. When I arrived, the front desk wasn’t very welcoming. I asked if my daughter and I could leave our bags until check-in, and it felt like I was inconveniencing them. I left and came back around 3 p.m. Thankfully, Sandra at the front desk completely...

"We had a great stay. The room was clean, the staff was helpful and quickly provided anything we needed, and the hotel is in a good, convenient area. It had everything we needed, and we’d definitely stay here again."

"The hotel had no rooftop bar as advertised and also didn’t have a pool as advertised as well it was a very limited experience and to far from anywhere with a car"

"It was clean and neat."

"The room was clean and bed was comfortable."

"I loved the breakfast! The room was nice, and they kept it clean for us! It was a tad hard to find parking at night"

"Amazing views, very friendly staff, amazing food and drinks at the restaurant next to the pool, there’s a beach right next to the hotel, overall highly recommend!!!"

"Great place to stay. Great breakfast and staff"