Hotels near Base de Loisirs des 3 Lacs

"There are pros and cons about this hotel. I don't think I will use this hotel again. Pros: Across the street from train station. Room is big and have a lot of counter and shelving space. A few restaurants around and access to groceries. Cons: Front desk is not very friendly. Staff at the front desk take a while to acknowledge customer's presence. Check in and out is very time consuming. They ask for a security deposit on credit card and stated that it will be refund at checkout; but, when I check out, they said that it will be refunded at the end of the day. I have never encounter this in any hotel. I did get the refund but it's impossible to follow up after you have left the hotel and moved cities. Also, it's listed as an apartment hotel; unfortunately, while the room has cook tops and sink, it has no cooking equipment or dishes. When I asked for a bowl and plate at the front desk, they said that it's only for studio room and so they wouldn't provide me with either. This is very strange, and defeated the purpose of booking this room."

"Unfortunately there was no bar or food for hotel guests available due to a private function the hotel was providing elsewhere. This was disappointing considering hotel cost and also the approach the restaurant staff explaining to hotel guests. "

"The room and location were perfect. The breakfast was fresh and substantial. The only issue, and it was minor, is the 5th floor is directly under an event space and you may be disturbed if they need to move furniture. Ear plugs may be necessary or it might be best to request 4th foor and under"

"Brunch menu to expensive for the quality. "

"Big room, grand common areas, meals were good. "

"Everything was wonderful. Friendly people, clean room, comfortable bed. Amenities exceeded expectations. The gym wasn't much, but hey, it's a hotel not a health club."

"The hotel is in a great location in the centre of Toulouse. I arrived on an early morning flight and the staff were very kind and got my room ready early for which I was very grateful."

"We arrived at 8 a.m. after a flight change. I knew our room wouldn’t be ready, check‑in is at 3, but the difference in treatment was unbelievable. The two men ahead of us were greeted warmly, offered bag storage, and invited to enjoy the breakfast area. When it was our turn, the front desk staff member became instantly rude. He told us our room wouldn’t be ready until late afternoon and didn’t offer to take our bags, we had to ask. He rolled his eyes and sighed like we were bothering him. As women traveling with two kids, the contrast was impossible to ignore. We asked about coffee and were told we couldn’t enter the breakfast area, even though the men before us were encouraged to go in. Instead, he said he could get us a cup for $2.50. The hostility was unnecessary and uncomfortable. The “family room” was tiny, and the pull‑out couch had the most uncomfortable mattress I’ve ever slept on. I’m not picky, but this was genuinely awful. The only positives were the breakfast and the location near the mall. Otherwise, I wouldn’t recommend this hotel for families. If you’re a man, you’ll probably be treated better than us. I have no idea why this hotel is rated “excellent”. "

"Teeny tiny room that wasn’t big enough for the twin beds in it - the door couldn’t open fully and you had to squeeze past the wardrobe and bed to get in. The twin beds only fit when jammed flush against one another, so it might as well have been one bed anyway. The room was very clean though"