Hotel Omni di Bartlett

"The staff was very helpful, accommodating & friendly! Our room was wonderful!! Very comfy & spacious. I surprised my husband for a stay for his birthday and they had a cake waiting for us un our room when we arrived, so nice & appreciated! They were thoughtful with birthday wishes & desserts! We ate at the 1902 for a delicious dinner and wonderful view- highly recommend!!"

"Very disappointing. AT this price point would have expected much better service. 20$ to park is ridiculous when there are big open spaces. No coffee available in the morning??? Come on. No one to help with luggage, dirty dishes at end of hallway for over 24 hours. Would never waste money on this again. Spent the night before in Jackson for 1/4 the price and had much better service and amenities. "

"Im a fan of the classic old hotels like the Greenbrier Grove Park Inn, etc. This property is similar but doesnt measure up. Also i booked a townehome which was 5 minutes from hotel but did have access to all the amenities. Heat did not function well and when we woke up on the last day it was 64 degrees in the house. As far as the people who worked there they were all polite and professional. "