2/10 Teruk
Jai
2 Jul 2025
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan
I had a lot of issues during my one night stay here. During check in, their system was down so I was unable to get a room key. So every time I needed to go to my room, I had to wait along with others to get our rooms unlocked which I found unsafe because anybody can say they are staying in a certain room and there was no type of verification or security. There is also no deadbolt on the door that, which most hotels I've been at in Barcelona have. As soon as I walked in my room, I noticed the toilet had not been cleaned and still had a previous persons waste in it. Then there was no WiFi the entire stay. No air conditioning in my room. My shower only had freezing cold water, no hot water. There is no sound proofing at all, you can hear someone sneeze from the next room down. The rooms are connected through a vent in the bathroom that allows you to hear, when, and what the person is doing in the bathroom. Then, the icing on the cake is that numerous guests were smoking in the non-smoking rooms and made my entire room smell like cigarettes with no AC or even window to air out. All my clothes smell like cigarettes now. When I let staff know, he was very kind but my compensation was a free hard cider for my troubles. I stayed at four different hotels during my lengthy Barcelona trip and this stay has been the worst. I will not be staying here again and I am going to let my friends, family, and social media following know to not stay here if they value comfort or safety.
Jai
Menginap 1 malam pada Jun 2025