Hotel Mesra Haiwan Kesayangan di Bandar Raya Pusat

"Our room had a bad odor coming from the AC unit and the carpet was not well kept."

"Had to be moved from our first room because the heating/AC unit was falling off the wall. Plaster all over. The room smelled and there were ants crawling on the walls. The second room was not much better. Everything that was metal was rusted, lamps, fixtures etc. The couch had stains and this was a suit! Dirty!"

"The staff was very helpful at check-in and check-out. The room had recently been redone and was clean. The floors are a beautiful gray color and the bed was super comfortable."

"Everything was dirty. The lobby, the elevator, the room. There were greasy fingerprints everywhere as if nothing has been wiped down in years. There was old soap with hair stuck in it in the bathroom. The pillow cases had mascara left over on them, the white duvet had black and gray smudges all over it from what I can only imagine was dirty feet. Everything smelled like they were trying to cover up years of cigarette smoke with glade plug ins. The staff was not friendly or helpful. It took 15...

"Nice, friendly, clean, and you felt safe."