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Ulasan tentang Amansari Hotel Desaru

3.5 out of 5
Amansari Hotel Desaru
Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Johor

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 72 daripada 311 ulasan" "
Penilaian 8 - Baik. 155 daripada 311 ulasan" "
Penilaian 6 - Boleh diterima. 61 daripada 311 ulasan" "
Penilaian 4 - Lemah. 17 daripada 311 ulasan" "
Penilaian 2 - Teruk. 6 daripada 311 ulasan" "

8.0/10

Kebersihan

7.8/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Fung Wang

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023
Respons daripada zamre pada 7 Jan 2024
Hi Mr Fung Wang, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 Baik

Tan

Menginap 1 malam pada Dis 2022
Respons daripada zamre pada 16 Nov 2023
Hi Mr Tan,Thank you for your valuable feedback! You're most welcome to visit us again.

8/10 Baik

Leong Sze

Menginap 1 malam pada Jul 2022
Respons daripada zamre md isan pada 9 Ogo 2022
Thank you for your feedback, Mr Leong Sze. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

2/10 Teruk

Gulasecaran

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Ogo 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good enought
Menginap 1 malam pada Mac 2019
Respons daripada Yours sincerely, Front Office Team. pada 2 Apr 2019
Dear Mr/Mdm, Warmest Greeting from Amansari Hotel Desaru We thank you for taking time to share with us your experience while you were here at the hotel. we look forward to welcoming you back to the tranquility of Amansari Hotel Desaru. Thank you.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tiada parking sendiri maka kena parking jauh dari hotel
Menginap 1 malam pada Feb 2019
Respons daripada Yours sincerely, Front Office Team. pada 31 Mac 2019
Dear Mr/Ms, Warmest Greeting from Amansari Hotel Desaru We thank you for taking time to share with us your experience while you were here at the hotel. Please know that the management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. we look forward to welcoming you back to the tranquility of Amansari Hotel Desaru. Thank you. Yours sincerely, Front Office Team.

8/10 Baik

ARIANTI, JB

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bilik selesa, breakfast sedap
Menginap 1 malam pada Dis 2018
Respons daripada reservation pada 9 Feb 2019
Dear Ms Arianti, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.

8/10 Baik

Al

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kebersihan
House keeping tidak dilakukan dengan baik seperti menukar cadar yg baru setiap hari... menambah balik keperluan tandas dan coffee sachets.
Menginap 8 malam pada Dis 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Nov 2017

8/10 Baik

Mohd Dzamir, Kuala Lumpur

Sukakan: Keadaan hartanah & kemudahan
Godd choice for that kidn of prices.
Quite okay for the new hotel, within the price value.
Menginap 1 malam pada Okt 2017

10/10 Cemerlang

Ekin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

10/10 Cemerlang

Nazir

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Na
Menginap 1 malam pada Mei 2024
Respons daripada zamre pada 27 Mei 2024
Hi Mr Nazir,Thank you for your valuable feedback! You're most welcome to visit us again.

8/10 Baik

Hock Thye

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Good value
Menginap 1 malam pada Apr 2024
Respons daripada zamre pada 2 Mei 2024
Thank you for your feedback, Mr Hock Thye. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

4/10 Lemah

Lit Phen, Petaling Jaya

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Lack of maintenance, the aircon very noisy, all window being sealed cannot open. The towels given are dirty, has stain on it. Breakfast has very limited options.
Menginap 2 malam pada Feb 2024
Respons daripada zamre pada 3 Mac 2024
Thank you for sharing your experience, Mr/Ms Lit Phen,. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.

6/10 Boleh diterima

Shirleen

Menginap 1 malam pada Feb 2024
Respons daripada zamre pada 3 Mac 2024
Hi Ms Shirleen,Thank you for your valuable feedback! You're most welcome to visit us again.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
3D2N Family Vacation during CNY
We booked and stayed in the family suite. It comes with a king bed and a sofa bed (able to sleep 2). The condition in our room was good enough for us. All the necessities are available and clean. The housekeeping team is excellent. Whenever we need anything from them, they will send to us without fail. The front desk's service is also excellent. Breakfast was delicious even when there is lack of variety. The only setback is the corridor which will fill with echo is anyone speaks loudly. Location wise, it is just next to many F&B outlets. We were spoilt for choice when it comes to lunch and dinner.
Menginap 2 malam pada Feb 2024
Respons daripada zamre pada 3 Mac 2024
Thank you for your feedback. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 Baik

Judith

Menginap 1 malam pada Dis 2023
Respons daripada zamre pada 22 Dis 2023
Thank you for your feedback, Mr/Ms Judith. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Bed is quite comfortable and room was clean. However there is no hair dryer provided in the room. We were allocated a room with connecting door and the sound insulation was very bad. We could hear people talking. We were woken up in the early morning because the neighbouring room's alarm clocks kept ringing from 4 am to 6 plus am till we had to call the reception.
Menginap 1 malam pada Nov 2023
Respons daripada zamre pada 16 Nov 2023
Hi,We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.

8/10 Baik

Sebrina

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
Comfortable and clean. Well kept.
Menginap 1 malam pada Nov 2023
Respons daripada zamre pada 5 Nov 2023
Thank you for your feedback, Ms Sebrina. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 Baik

Uma Mageswary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is so near to shops and mall. Very convenient, if i go again will book this hotel.
Menginap 1 malam pada Sep 2023
Respons daripada zamre pada 26 Sep 2023
Thank you for your feedback, Ms Uma Mageswary. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 Baik

Guan Chwee

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
clean and comfortable room
Menginap 1 malam pada Ogo 2023
Respons daripada zamre pada 25 Ogo 2023
Thank you for your feedback, Mr Guan Chwee. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

10/10 Cemerlang

Hoon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient
Menginap 2 malam pada Jul 2023
Respons daripada zamre pada 15 Jul 2023
Hi Mr Hoon, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

2/10 Teruk

Hock Thye

Awful!
Menginap 1 malam pada Mei 2023
Respons daripada zamre pada 23 Mei 2023
Hi Mr Hock, How may i help you due to your rating at 1/5

10/10 Cemerlang

HIDEYUKI

Menginap 1 malam pada Mei 2023
Respons daripada zamre pada 12 Mei 2023
Hi Mr Hideyuki, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 Baik

Yasushi

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2023
Respons daripada zamre pada 6 Mei 2023
Hi Sir,Thanks for your rating, hope to see you again at Amansari Hotel Desaru

8/10 Baik

Nur Hajah

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room we took "Suite" was very nice but unfortunately it has an electrical trip during at 2.00 am in the morning we have to move to another unit. Although we got another room but it is to our inconvenient moving our stuff during the night with our sleeping child. Overall the stay was nice.
Menginap 1 malam pada Mac 2023
Respons daripada zamre pada 9 Mac 2023
Thank you for sharing your experience, Ms Nur Hajah. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.

10/10 Cemerlang

Choo Kwan

Menginap 1 malam pada Feb 2023
Respons daripada zamre pada 1 Mac 2023
Thank you for your feedback, Mr/Ms Choo Kwan. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

10/10 Cemerlang

Danielle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good stay
Although it’s not by the beach, it’s located near the mall and restaurants. 10 mins drive to the beach, 5 mins drive to the fruit farm. Building doesn’t look good from far, but internal is nice and seems new. Room was clean. Breakfast spread is not much, but good enough for us. Other than the usual bread, cereal, scrambled egg, there’s also nasi lemak and porridge. There was curry chicken too.
Menginap 1 malam pada Dis 2022
Respons daripada zamre md isan pada 20 Dis 2022
Hi Ms Danielle, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 Baik

CHUNG-PAO

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2022
Respons daripada zamre md isan pada 20 Dis 2022
Hi Mr Chung-Pao,Thank you for your valuable feedback! You're most welcome to visit us again.

10/10 Cemerlang

Fahmi

Menginap 1 malam pada Okt 2022
Respons daripada zamre pada 9 Jul 2023
Hi Mr Fahmi, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 Cemerlang

Nur Najiha

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good stays..
Menginap 2 malam pada Okt 2022
Respons daripada zamre md isan pada 12 Okt 2022
Thank you for your feedback, Ms Nur Najiha. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2022
Respons daripada zamre md isan pada 19 Ogo 2022
Hi , thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

4/10 Lemah

Dorothy, Bedias

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This hotel was so disappointing that we checked out a day early. Funny thing is that no one even asked why we were checking out early. If I was running a hotel and people are checking out early, I would want to know why. There is no swimming pool on site - you have access to one somewhere else. I personally don’t want to drive to a swimming pool when I am on vacation. Next, the bar the website says they have, it’s not there. The buffet for breakfast was mediocre at best. I realize people are just opening back up from COVID, but update the websites on what you truly have and if the facilities are off site, put it on the website. As far as housekeeping goes, the room could have been cleaner and when you clean a room, do more than just make the bed. How about leaving more water or more coffee? The water and coffee was never replenished after checking in. Two bottles of water and a couple of packs of coffee for two people?? My husband went to the store and bought more coffee and water. The one plus is that there was plenty of parking. In order to eat lunch and dinner, you will need to have a car and leave the hotel. If the website had given me all the information on what was really available at the hotel, I could have made wiser choices. I would have had a better vacation at home. There was no advantage to staying at this hotel.
Menginap 3 malam pada Jul 2022
Respons daripada zamre md isan pada 24 Jul 2022
Thank you for sharing your experience, Ms Dorothy. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.

8/10 Baik

Muhammad

Menginap 2 malam pada Jul 2022
Respons daripada Amansari Hotel Desaru pada 20 Jul 2022
Thank you for your feedback, Mr. Muhammad. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 Baik

Heng Wai

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
nearby to commercial area. a lot shop but a bit traffic during rush hour
Menginap 1 malam pada Jun 2022
Respons daripada zamre md isan pada 24 Jun 2022
Hi Mr Heng Wai, Thank you for your valuable feedback! You're most welcome to visit us again.

10/10 Cemerlang

Nur Hajah

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice food nice room ..😊
Menginap 1 malam pada Jun 2022
Respons daripada zamre md isan pada 23 Jun 2022
Hi Ms Nur Hajah, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 Cemerlang

Ng

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jun 2022
Respons daripada zamre md isan pada 23 Jun 2022
Thank you for your feedback, Mr/Ms Ng. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well

6/10 Boleh diterima

Steve

Pengembara perniagaan
Sukakan: Keselesaan bilik
water pressure was not good. bathroom has a no separation between shower area and WC, water from shower area tend to be wet the WC area. broken hanger found in the closet.
Menginap 1 malam pada Jun 2022
Respons daripada Amansari Desaru pada 16 Jun 2022
Hi Mr Steve, Thank you for your review. We regret that your experience at Amansari Hotel Desaru did not meet your expectations. Your feedback will help us improve our services. We suppose that your stay in Amansari Hotel Desaru was otherwise amazing. In case any more suggestions, please write to us.

10/10 Cemerlang

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything is good. Just sound proof need to improve
Menginap 2 malam pada Jun 2022
Respons daripada Amansari Desaru pada 16 Jun 2022
We're happy to see your review here Mr. John, It will help us to improve our services and provide a better experience to you again. It was great to have you at Amansari Hotel Desaru. Visit soon.

10/10 Cemerlang

Jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2022

8/10 Baik

Eng Hua

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
New and still clean. But Breakfast jammed when so many people come down together. Seating area is limited.
Menginap 2 malam pada Apr 2022
Respons daripada zamre md isan pada 4 Mei 2022
Hi Mr Eng, We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.

10/10 Cemerlang

anna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tak ada apa nak complain. Tempat sangat bersih dan masih elok terjaga. Staff sangat peramah. Bilik saya selesa sangat.
Menginap 1 malam pada Apr 2022
Respons daripada zamre md isan pada 26 Apr 2022
Hi Ms Anna, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 Cemerlang

NORASIKIN

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very nice stay
Amazing
Menginap 1 malam pada Mac 2022
Respons daripada zamre md isan pada 8 Mac 2022
Hi Ms Norasikin, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 Cemerlang

NORASIKIN

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very Nice Stay
It was amazing. We booked 2 rooms. Both rooms are clean and comfortable. The check in and out went so smooth and fast. The staffs friendly and attentive. We bring our elderly parents and my 24 year old disabled brother, so I conclude the hotel also elderly and disabled person friendly. The breakfast good. The TV channels also good. Eating places within walking distance and a mall nearby. Around 15mins drive to Pantai Desaru, around 30 mins drive to Pengerang if you are coming here for lobsters and seafoods😁
Menginap 2 malam pada Mac 2022
Respons daripada zamre md isan pada 8 Mac 2022
Thank you for your feedback Ms Norasikin, We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 Baik

Ng

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2022
Respons daripada zamre md isan pada 2 Mac 2022
Thank you for your valuable feedback! You're most welcome to visit again.

10/10 Cemerlang

Siti

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and friendly staff
Menginap 1 malam pada Jan 2022
Respons daripada zamre md isan pada 8 Feb 2022
Thank you for your feedback, Ms Siti. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well

10/10 Cemerlang

Ana Hafizah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
I love this hotel because it’s clean and neat.
Menginap 2 malam pada Jan 2022
Respons daripada zamre md isan pada 23 Jan 2022
Thank you for your feedback, Ms Ana Hafizah. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 Baik

Zamzuri

Menginap 1 malam pada Dis 2021
Respons daripada zamre md isan pada 23 Jan 2022
Hi Mr Zamzuri, Thank you for your valuable feedback!. You're most welcome to visit again.

10/10 Cemerlang

Mimi

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
friendly and supportive staff. Clean and comfortable stay not far from the beach.
Menginap 1 malam pada Dis 2021
Respons daripada zamre md isan pada 10 Dis 2021
Thank you for your feedback Ms Mimi. we'd love to host you the next time you visit Amansari Desaru and share our location with your friends and family as well.

6/10 Boleh diterima

She

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
Friendly staff
Menginap 1 malam pada Okt 2021
Respons daripada Amansari Desaru pada 3 Nov 2021
Thank you for sharing your valuable feedback! We're glad that we could make your stay fantastic at Amansari Desaru. We'd be happy to serve you again with more awesomeness next time. :-)