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"Very pleasant and friendly staff"

"Great property, location and communication "

"Nice lobby area in the hotel, but the room was very tired, this was a common theme among our guests. The carpets were also very worn/looked dirty. Staff were nice"

"We were pleasantly surprised how clean the room was, also very modern lovely bathroom, we have stayed there before so new what to expect."

"We had a wonderful two-night stay at Down Hall and honestly couldn’t have asked for a better experience. We were there as a family to celebrate a very special occasion, our family engagement party, and everything was just perfect. The hotel itself was beautiful, our room was lovely and comfortable, and the staff were absolutely fantastic. Everyone was so welcoming, friendly and helpful, which made our stay even more enjoyable. Nothing was too much trouble, and we really appreciated how well...

"This was a first visit to property and we were very satisfied with all aspects of the Marina village. Although arrived early we were allowed access to room straight away, at that time of day parking was very good. Had lunch in bar/restaurant, choices on menu very good. For anyone travelling by rail station right next to site across canal. I would definitely stay again"

"It has to be said that the house and grounds are superb and Met my desire to have my friend wake up on her 80th birthday in palatial surroundings. However I have just been informed at the end of breakfast that it is not included in my Expedia booking! There is no warning of that whatsoever and I think that it is deceitful and deceptive. "

"sehr gute Lage, wenn man früh zum Flughafen muss, super Frühstück"

"Great stay. Thank you"

"Very relaxed stay, helpful staff and dog friendly accommodation too. Full marks to Frankie, Kirstie and the team."

"No staff to be seen, itchy/dusty bedsheets and loud building work in the room opposite (fully smashing apart furniture/walls) so didn’t sleep"

"My room was very tired and not in keeping with the brand expectation. My carpet had a very large burn or threadbare spot. The bathroom was older and not the cleanest. Staff pleasant."