Hotel Spa di Bandar Blackpool

"I stayed at the hotel between the 11-13 of July. Very hot weekend. Price of the hotel included PARKING and air conditioning. When I arrived I found out there is only a fan with water in the room. I was told exactly where to park by the receptionist which never bothered to let me know I need to register the parking as if I should miraculously know. I received a penalty for the for the free parking because I did not register and was never told to do so. I’m now having to pay £170 because of the...

"All food selections excellent . Dinner and breakfast choices were very good. Staff are absolutely lovely and so helpful. Entertainment was fun and bingo break our mum enjoyed very much. From bar staff to room service staff we had a very enjoyable experience and would definitely return 😍"

"We had to book another hotel as we couldn’t get into Dane’s court so I’m wanting my money back or I’m taking this further. I’ve got my bank involved and if it isn’t resolved we are taking it to the fraud department "

"Stay away absolute disgrace staff wasnt helpful at all. Bed was broken, got an electric shock from the light switch in the bedroom. The room was filthy, wrappers used tissues on the floor. Stained mattress. Crack pipe in the wardrobe. Stunk of cigarettes."

"15 mins from shops"

"Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests."

"Room was newly renovated and very spacious. Gym and pool were excellent, best gym I’ve ever seen as a hotel. The staff were very friendly and helpful. Unfortunately, we slept awfully, the hotel/room above us was so noisy. All we could hear all evening and through the night was the tv, banging and snoring. "