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"Charming estate. Very picturesque, Harry Potter-like"

"The property itself is beautiful, and I’m sure the rooms look amazing. However, I couldn’t even get past the check-in. My wife and I flew in on a Wednesday morning and got to the hotel and were excited to check in. I even called the day before and told them I land early and I was told they were most certainly accommodate an early check-in by 11 AM because they weren’t sold out of rooms apparently. Upon arriving, the Front Desk personnel that I worked with was already ignorant, rude, and seemed a bit racially motivated. She immediately said we do not do early check-in until 4 PM, however, after I spoke to her and told her I had already confirmed with someone the night before she went to the back, spoke to whoever she had to and came back and said we have a room that’s in ““ Cleaning stages and will be ready shortly. While that was happening, I asked her if there was an upgrade available to a balcony room she said there was she went over and chatted with another Front Desk personnel and granted me the upgrade for free after the other person said sure this was exciting until she told me that this room two is in Cleaning stages and will be ready by 12 PM to which I was fine with however 12 PM came 1 PM came 2 PM came and still no room then she tells me unfortunately I can’t check you in until 4 PM when I explicitly told her I have a wedding at 3 PM to get to. Instead of explaining to me that my original room I booked was ready to go, which another Front Desk person had told me "

"The room was relaxing and clean, the shower was fantastic and the bed was extremely comfortable even with it being a single. The room felt modern and cared for and the hotel is in the most fantastic location. I wish I could have stayed longer and intend to return. Breakfast was a little sad with the buffet food cold and very limited options but it was adequate sustenance. The staff were friendly and the hotel bar had a nice vibe. The location is magical. "

"The hot tub was not working. There is a hole in the walkway covered by green turf carpet. We tripped and fell twice. Once getting a gash in my knee. It should be fixed not covered and hidden. "

"Came here to see the Hothouse Flowers play but was super impressed with the hotel and grounds. This was a lovely getaway vacation and I highly recommend for a quick trip out of Dublin. Get away from the hustle and bustle. Wonderful lobby area, great breakfast. The spa and pool looked amazing but I didn’t get time to utilize. Maybe next time!"

"Unfortunately our room had a few issues. There were very few tv channels that worked. The sink had no plug. Trying to make a cup of tea was awkward as the facilities were under the roof eaves. "

"We loved the Chester Beatty Inn - the room was beautifully appointed, food in restaurant was delicious as was breakfast ! The staff was extremely warm and welcoming. "

"A beautiful part of Ireland - I was disappointed that the restaurant wasn’t open when I stayed but the staff were helpful "

"Excellent hotel in a beautiful setting. Rooms were first class. Only downside, the restaurant was not open in the evening (off season). Breakfast was superb and staff were lovely and helpful. Would highly recommend the hotel. The reception staff were charming and helpful, especially the evening reception staff."