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Quest Hotel Balikpapan by ASTON

3.5 star property
International flavors greet guests each morning at this central Balikpapan hotel where workout facilities and meeting spaces create a seamless stay experience

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Quest Hotel Balikpapan by ASTON, in the city's heart, blends comfort with convenience. Start your day at Maratus restaurant with international cuisine, enjoy complimentary in-room WiFi, and access the gym and business center. The helpful staff enhances the overall experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

View from room

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Balikpapan is home to Quest Hotel Balikpapan by ASTON. E Walk and Plaza Balikpapan are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Kemala Beach. Aquaboom Waterpark and BSB Beach are also worth visiting. Visit our Balikpapan travel guide
Map
Jl. Jenderal Sudirman. Balikpapan, Super Blok no. H 11, Balikpapan, East Kalimantan, 76114

What's nearby

  • Aquaboom Waterpark
    1 min walk - 0.0 km
  • Pentacity Mall
    1 min walk - 0.1 km
  • E Walk
    2 min walk - 0.2 km
  • BSB Beach
    2 min walk - 0.2 km
  • Plaza Balikpapan
    4 min drive - 2.0 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    21 min drive

Restaurants

  • Hetea
    1 min walk
  • Ta wan Pentacity
    1 min walk
  • Sushi Tei
    5 min walk
  • XXI Garden Cafe
    1 min walk
  • Astara Hotel Balikpapan
    6 min walk

About this property

Quest Hotel Balikpapan by ASTON

Hotel near E Walk
Located close to Plaza Balikpapan and Bekapai Garden, Quest Hotel Balikpapan by ASTON provides dry cleaning/laundry services, a gym and a business centre. The on-site international cuisine restaurant, Maratus, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free valet parking
  • A round-trip airport shuttle (surcharge), concierge services and a front desk safe
  • 1 meeting room, a porter/bellboy and a 24-hour front desk
Room features
All 79 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

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Exterior
Novotel Balikpapan
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  • Kids’ pool
  • Parking included
7.8 out of 10, Good, 97 reviews
The price is RM155
RM188 total
includes taxes & fees
11 Mar - 12 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • A restaurant

Restaurants on site

  • Maratus

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Quest Hotel Balikpapan
Quest Balikpapan
Quest Hotel Balikpapan
Quest Balikpapan By Aston
Quest Hotel Balikpapan by ASTON Hotel
Quest Hotel Balikpapan by ASTON Balikpapan
Quest Hotel Balikpapan by ASTON Hotel Balikpapan

Frequently asked questions

Is Quest Hotel Balikpapan by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Hotel Balikpapan by ASTON?

Valet parking is free at this property.

What time is check-in at Quest Hotel Balikpapan by ASTON?

Check-in start time: 2 PM; check-in end time: 11:30 AM.

What time is check-out at Quest Hotel Balikpapan by ASTON?

Checkout is at noon.

Does Quest Hotel Balikpapan by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 120000 per vehicle applies.

Where is Quest Hotel Balikpapan by ASTON located?

Situated in Balikpapan, this hotel is within 2 mi (3 km) of E Walk, Plaza Balikpapan and Bekapai Garden. Kemala Beach is 3.5 mi (5.6 km) away.

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Reviews

Quest Hotel Balikpapan by ASTON Reviews

8.2

Very good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊
Stayed 2 nights in Sep 2025

8/10 Good

Djim

Liked: Cleanliness, staff & service, room comfort

Strategic location

Strategic location behind the mall and easy to access from airport
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout
Stayed 1 night in May 2019

8/10 Good

Riyanto Soetanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi yang strategis

Tempat yang strategis berada dalam lingkungan mall terkenal, mudah mencari makan, dekat dengan airport. Menu sarapannya sederhana. Pelayanan Front Office staff nya sangat ramah. Cukup menyenangkan menginap di hotel ini
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful and friendly staffs, near Sogo departmental store
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

good location
Stayed 1 night in Jan 2018

8/10 Good

Angga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan lokasi strategis

Hotel Quest sangat strategis berlokasi di Balikpapan Super Blok. Dekat dengan bandara, mall dan tempat makan.

2/10 Terrible

Delnirwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamal bersih terutama sprey n selimut yg harum

Saya ditempatkan kamar yg bisa merokok padahal saya udah minta yg bebas rokok. Selimut bau asap rokok yp saya menyadari kalo hotel qt booking lewat selalu dikasih kamar yg jelek . Kalo qt komplain alasannya selalu alasan udah booking dr travel.

8/10 Good

Indra

Liked: Cleanliness, property conditions & facilities

Lieg gunstig bij de mal en niet ver van luchthaven

Nieuwe en schoon hotel , niet zo gut service.

8/10 Good

Sok Kei

Liked: Cleanliness, staff & service, room comfort
這是父輩的尋根之旅，第一天就在酒店附近找到貴人指路，是難得的緣份！

10/10 Excellent

Rangga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Baru Fasilitas Lengkap Harga Murah

Hotel baru yang nyaman dengan harga yang murah. Plus fasilitas lengkap dan pelayanan yang ramah. Very Good.

6/10 Okay

Verified traveller

recomend as bugiet hotel

good location! new hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
VERY BAD WIFI

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Denna gång fick jag rum mot byggarbetsplats. De jobbade hela natten så det bankade mycket. Fick ett rum där det kom in lite rök från ventilationen. Annars bra.

8/10 Good

Katarina, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luktade lite rök denna gång då jag fick ett rum en våning längre ner än sist. Men det var endast en kväll sen försvann det. Bra annars. Helt ok frukost.

10/10 Excellent

Katarina, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mellanlandar på min resa genom Borneo. Bra och fräscht hotell. Bra WiFi vilket var anledningen till att jag bokat det igen då jag är här för att jobba.

8/10 Good

Hendrico

Liked: Room comfort

Dekat dengan Mall

Menginap di Quest hotel, dekat dengan mall.. Jadi tidak usah jauh2 kl cari hiburan

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Comfort

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice

10/10 Excellent

Joko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended highly

Recommended

8/10 Good

leonard, Jakarta

Liked: Staff & service, property conditions & facilities, room comfort

Bsb

Location is superb, near airport and inside balikpapan superblock, near to e walk mall,

8/10 Good

Ony, Balikpapan

Liked: Cleanliness, staff & service, property conditions & facilities

Tinggal di Bintang-3 tapi perlengkapan Bintang-4

Kondisi hotel secara keseluruhan bagus, hanya saat ini karena construction untuk mall sedang dalam tahap pembangunan jadi belum memuaskan dari segi keramaian

10/10 Excellent

Frans, Tarakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection needs to be improved.

10/10 Excellent

Siti

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019