"Some things were excellent. There were plenty of lounge chairs, umbrellas & trees. The resort had great beach & looked beautiful. Rooms were well appointed & clean. The children's pool was very large, lots of young kids + became very crowded, noisy + quite wild, by mid afternoon the space was messy with garbage, toys + not easy to walk through, with only a narrow sidewalk to get through the resort + was very slippery. We saw several adults fall. We have 2 older teens,16, who were treated poorly. We are a family of 7 adults including our teens, but they were consistently told to leave the adult-only pool, despite being very quiet & polite and easily fit in. The only other pool option was the children's, which really was not comfortable or reasonable for our family. It was odd how this rule was enforced, when the common sense approach would have been to keep the adult pool calm, with no toys and no children. Hotel staff were not accommodating & were rude. And by the way, minors despite alternate color wristbands had no issues with obtaining alcohol anywhere on site, so that did not appear to be the issue with liquor licence etc. Not sure why the pool was such an issue for them. It was a very beautiful pool. We did see some issues with guests being over-served. Food was ok, Good variety. Resort was a bit run down overall, buffet pretty crowded some days. The a la carte options were decent glad we got into them.No place to sit in evenings even tho lounge/bar open late, no tables."
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