Bahagian luar
Semak ketersediaan

Ulasan tentang Grand Millennium Auckland

4.5 out of 5
Grand Millennium Auckland
71 Mayoral Drive, Auckland

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 560 daripada 1005 ulasan" "
Penilaian 8 - Baik. 269 daripada 1005 ulasan" "
Penilaian 6 - Boleh diterima. 91 daripada 1005 ulasan" "
Penilaian 4 - Lemah. 50 daripada 1005 ulasan" "
Penilaian 2 - Teruk. 35 daripada 1005 ulasan" "

9.0/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

8/10 Baik

Jenny

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay overall, however the breakfast was so expensive
Menginap 5 malam pada Apr 2024
Respons daripada James pada 22 Mei 2024
Thank you Jenny for your feedback we look forward to welcoming you back to the hotel in the near future. We do offer an al a carte and grab and go breakfast which is less expensive than the full buffet cost.

10/10 Cemerlang

Nick

Love staying here. This is my regular hotel when I’m auckland. Easy to get on and off moterway for work
Menginap 1 malam pada Mei 2024
Respons daripada James pada 22 Mei 2024
Thank you Nick for your kind comments and top marks. We appreciate your loyalty and we look forward to welcoming you back to the hotel in the near future.

8/10 Baik

Richard

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Suitable for convenient short Auckland stay
Menginap 1 malam pada Apr 2024
Respons daripada James pada 21 Mei 2024
Thank you Richard for the feedback and review we look forward to welcoming you back to the hotel in the near future.

8/10 Baik

Jeffrey

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient.
Menginap 2 malam pada Mei 2024
Respons daripada James pada 20 Mei 2024
Thank you Jeffrey for your feedback we look forward to welcoming you back to the hotel in the near future.

8/10 Baik

Kate Suzanne

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I always stay here when I come to Auckland. Rooms are always clean, staff are very friendly. Would be nice to have some cutlery and a toaster in the room. However, when I did ask for plates and some cutlery, it was no issue at all and someone brought It to my room within 5mins. All that was needed was A toaster :) highly recommend this place
Menginap 4 malam pada Mei 2024
Respons daripada James pada 19 Mei 2024
Thank you Kate for the kind comments and feedback we look forward to welcoming you back to the hotel in the near future.

6/10 Boleh diterima

Ha Thanh, Rio Vista

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Conveniently located near most shopping areas. The hotel lobby is upscale but room is poorly designed with limited spaces for storage of clothes. Carpet is old. Lack in Bathroom fixtures to hang towels or clothes. Big fridge to store water. Gym is adequately equipped. No complimentary shuttle service but you can request concierge to help with reservation to a private shuttle company.
Menginap 7 malam pada Mei 2024
Respons daripada James pada 19 Mei 2024
Thank you Ha Thanh for the feedback we hope to showcase our refurbished rooms on your next stay with us.

10/10 Cemerlang

Jefferson

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We enjoyed our stay. Staff were nice and approachable. Awesome place to stay.
Menginap 2 malam pada Mei 2024
Respons daripada James pada 19 Mei 2024
Thank you Jefferson for the top marks and kind feedback we look forward to seeing you again soon.

4/10 Lemah

Megan

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Check in was lengthy. Room was not ready. Water in shower was cold. Shower was broken. Bath flooded bathroom. Because of fixture on bath sprayed water onto floor. UHT milk in fridge. Bathroom threadbare and ripped No room service in one of two rooms i paid for. Little understanding of what a stressful stay. Dissapointing response from manager when complained about. Could have waivered room service meals and given complimentary breakfasts. Wont be staying there again. Nor recommend to anyone else
Menginap 2 malam pada Mei 2024
Respons daripada James pada 19 Mei 2024
Thank you Megan for your feedback I am sorry that there were aspects of your stay that were so poor: I have asked the team to get in touch to discuss further.

10/10 Cemerlang

Nick

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great facilities and super convenient location in town.
Menginap 1 malam pada Mei 2024
Respons daripada James pada 17 Mei 2024
Thank you Nick for the top marks we hope to see you again soon.

10/10 Cemerlang

zane

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada James pada 19 Mei 2024
Thank you Zane for the top marks we hope to see you again soon.

10/10 Cemerlang

Patrick

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Just a lovely Hotel and service was amazing.
Menginap 1 malam pada Mei 2024
Respons daripada James pada 17 Mei 2024
Thank you Patrick for the kind comments and top marks we hope to see you again soon.

8/10 Baik

Fernando, tampico

Sukakan: Kebersihan
People attending were very rude and no polite, it is a extremely long.flight to get there and the less helpful hotel personnel that I have aee in long time
Menginap 1 malam pada Mac 2024
Respons daripada James pada 15 Mei 2024
Thank you Fernando for the feedback I am sorry it was poor in parts. I have followed up with the team accordingly.

10/10 Cemerlang

Ken

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We have stayed here before. Still upholds its cleanliness, comfy bed, tasty food and friendly staff.
Menginap 1 malam pada Mei 2024
Respons daripada James pada 15 Mei 2024
Thank you Ken for the kind feedback we hope to see you again soon.

4/10 Lemah

Micheal

Mengembara bersama pasangan
Sukakan: Kemudahan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Good restaurants but the Embers sharing menu does not include clean plates between courses so flavours confused and no serving utensils provided. Room service very limited after 10.30pm. Check-In/Check-Out is confusing and dep etc not explained at Check-In or anything I could find. No room compendium to explain hotel services. Good parking. Room not as clean as first impression. Dirt (maybe excrement)on ceiling (can supply photo) Bar staff were friendly and helpful. Good location.
Menginap 2 malam pada Mei 2024
Respons daripada James pada 12 Mei 2024
Thank you Micheal for the feedback I am sorry for the issues you experienced. I have asked the team to get in touch to get more details so we can ensure we resolve the issues.

10/10 Cemerlang

Laura

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room was lovely, property was excellent, close to everything and tours all do pick ups from there
Menginap 5 malam pada Mei 2024
Respons daripada James pada 11 Mei 2024
Thank you Laura for the top marks and kind comments the team and I look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Ginny

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent service from reception, barista and cleaners, Would have been good to have a partial room clean as in leave the towels but replenish tea and make bed
Menginap 2 malam pada Mei 2024
Respons daripada James pada 7 Mei 2024
Thank you Ginny for your kind comments and I will follow up on your suggestion.

8/10 Baik

Laura

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Good indoor pool
Menginap 1 malam pada Mei 2024
Respons daripada James pada 7 Mei 2024
Thank Laura for the kind comments we hope to welcome you back to the hotel in the near future.

10/10 Cemerlang

melanie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
the breakfast was fantastic and the property offered everything that we needed. Awesome parking
Menginap 1 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Melanie for the top marks and kind comments we hope to see you again soon.

10/10 Cemerlang

Restituta Valentina

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very big room, the hotel it’s very close to the sky tower and casino
Menginap 2 malam pada Mei 2024
Respons daripada James pada 7 Mei 2024
Thank you Restituta for the kind comments and feedback we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Nick

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent
Menginap 1 malam pada Mei 2024
Respons daripada James pada 7 Mei 2024
Thank you Nick for the top marks we hope to welcome you back to the hotel in the near future.

8/10 Baik

Ronnie

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Good location and clean
Menginap 1 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Ronnie for the kind feedback we hope to see you again soon.

10/10 Cemerlang

Baljinder Kaur, Mickleham

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We have booked Club Room for 6days. It was a pleasure to have all the amenities available in Grand Millennium Hotel that made our trip so enjoyable and Memorable. I Strongly recommend this place to anyone who wants to enjoy their trip. Car parking was so handy and full breakfast was a good and healthy choice for us to make our day better. Staff is very helpful and friendly to everyone. We have loved this place. We will go back.
Menginap 6 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Baljinder for your kind comments we look forward to welcoming you back to the hotel in the near future.

8/10 Baik

Warren

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location and value are great. Facilities are well maintained. Staff is friendly and polite.
Menginap 2 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Warren for the feedback we hope to welcome you back soon.

4/10 Lemah

Jessica

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The bed was comfy
Menginap 1 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Jessica for the review I am sorry it seems so poor, we will follow up accordingly.

10/10 Cemerlang

Aaron

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved everything about the Grand Millennium. When we arrived, there were concierge staff right there to collect our bags from the car. By the time we checked in, our bags were already delivered to our rooms. Staff service was great. Drinks at the bar was convenient and the cocktails were delicious. Also tried their goats cheese pizza - amazing. The warm indoor pool, gym and sauna were a bonus. The room was great with lots of space and conveniences again. Had a great stay.
Menginap 1 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Aaron for the top marks and feedback we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Eric

Mengembara bersama pasangan
Sukakan: Kemudahan
Quiet part of cbd.
Menginap 3 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Eric for the feedback we hope to see you again soon.

10/10 Cemerlang

Kerry

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Club status
Menginap 2 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Kerry for the top marks we hope to see you again soon.

10/10 Cemerlang

Soo Ho, yongin kiheungku

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
quite and Conviniance!!
Menginap 2 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Soo Ho for the top marks we hope to see you again soon.

10/10 Cemerlang

Hilton

The staff was amazing and gave me great recommendations of where to go for ANZAC holiday. Also took great care of me at dinner and got some great pictures.
Menginap 5 malam pada Apr 2024
Respons daripada James pada 27 Apr 2024
Thank you Hilton for the top marks and kind comments. We look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The
Menginap 1 malam pada Apr 2024
Respons daripada James pada 27 Apr 2024
Thank you Thomas for the top marks.

10/10 Cemerlang

mark

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada James pada 17 Mei 2024
Thank you Mark for the feedback we look forward to seeing you soon.

10/10 Cemerlang

Judi Ann

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice…clean accommodation and friendly staff
Menginap 2 malam pada Apr 2024
Respons daripada James pada 27 Apr 2024
Thank you Judi Ann for the top marks we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Hanna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Amazing place
Menginap 1 malam pada Apr 2024
Respons daripada James pada 27 Apr 2024
Thank you Hanna for the top marks we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Carlos

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean place
Menginap 3 malam pada Apr 2024
Respons daripada James pada 27 Apr 2024
Thank you Carlos we hope to see you again soon.

10/10 Cemerlang

James

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great stay. Family friendly
Menginap 1 malam pada Apr 2024
Respons daripada James pada 27 Apr 2024
Thank you James for the kind the feedback we hope to see you again soon.

10/10 Cemerlang

Sarah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
one night on arrival from UK. Great location to walk into the city. Decor dated but loved it for its ambience- felt like had gone back in time
Menginap 1 malam pada Mac 2024
Respons daripada James pada 27 Apr 2024
Thank you Sarah for the kind comments and top marks we look forward to you again soon.

8/10 Baik

Lorena

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada James pada 10 Mei 2024
Thank you Lorena for the feedback we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Suzanne

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel and staff
Menginap 1 malam pada Mac 2024
Respons daripada James pada 17 Apr 2024
Thank you Suzanne for the review we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Tee

Menginap 1 malam pada Apr 2024
Respons daripada James pada 7 Mei 2024
Thank you Tee for the top marks we hope to welcome you back to the hotel in the near future.

8/10 Baik

Zarina

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Was a well kept Hotel with friendly staff. The restaurant we ate at Ember was ok , felt limited options and still can’t get my head over the prawn dish entree which was $30 and had only Two prawns - felt that was excessive for the amount given.
Menginap 1 malam pada Apr 2024
Respons daripada James pada 23 Apr 2024
Thank you Zarina for the feedback I will follow up with the team around your feedback on Ember. We look forward to welcoming you back to the hotel in the near future to showcase the improvements.

10/10 Cemerlang

Jefferson

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada James pada 20 Mei 2024
Thank you Jefferson for the top marks, we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

michelle Mai

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Last minutes booked but we lucky to stayed this Hotel, The receptionist doesn’t know how to smiles to the guests but the doors bells man is wonderful to make feel feel welcomed, need to re-train the receptionist how to greeting the guests stay at that’s Hotel.
Menginap 1 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you Michelle for the top marks, I have followed up with the team on Reception and thanked the door man for his efforts. We look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Céline

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Parfait
Menginap 2 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you Celine for the kind comment we hope to see you again soon.

8/10 Baik

Somphone

Menginap 1 malam pada Apr 2024
Respons daripada James pada 9 Apr 2024
Thank you Somphone for the feedback we look forward to welcoming you back to the hotel in the near future.

6/10 Boleh diterima

Rosina

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you Rosina for the feedback we hope to get a better score in your next stay with us.

8/10 Baik

Kyle

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Stayed in the Deluxe King- room and bathroom are decent sizes, comfortable. Not much of a view. Staff are friendly and helpful. Breakfast buffet was nice, but repetitive. Overall stay was good.
Menginap 3 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you Kylie for your feedback we hope to welcome you back to the hotel in the near future.

10/10 Cemerlang

David W

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved everything
Menginap 4 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you David for the top marks and kind comments we hope to see you again soon.

8/10 Baik

Taz

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you Taz we look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Rick

Excellent property to stay. Staff very friendly and helpful!
Menginap 2 malam pada Mac 2024
Respons daripada James pada 9 Apr 2024
Thank you Rick for the top marks and kind feedback we hope to see you again soon.

8/10 Baik

Cornelia

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada James pada 23 Apr 2024
Thank you Comelia for feedback we look forward to welcoming you back to the hotel in the near future.