Hotel Mesra Haiwan Kesayangan di Auburn

"Worst stay I’ve had in years! Room keys didn’t work. There was no blanket. The ventilation was poor. There was no water pressure. The room was decorated poorly and had no ambience. The bed was uncomfortable. It was just one of the worst days I’ve had in many many years and I travel a lot. I will never go to another Tru hotel, and I will seriously doubt that I will go to a Hilton as well"

"I’ve been staying in hotels most of my 73 years. I’ve never stayed in one that didn’t have a clock with alarm, or in one that didn’t offer a cup of some sort in the bathroom for brushing teeth, etc. My room had neither of those things. To their credit, they sent me a text asking how my room was. I mentioned those things and when I got back to my room, there was an alarm clock and some plastic drinking cups. I downgraded one star just because they weren’t provided initiall. I don’t know if it was...

"The property was very clean and well-maintained. The room was spacious, neat, and comfortable, and overall everything was in good condition. I had a pleasant stay. One suggestion for improvement would be to provide an iron in every room, regardless of the room type (suite or standard), as it is a basic necessity for travelers. Also, there was no shampoo available in the bathroom initially. However, the staff was extremely helpful, polite, and friendly. When I requested these items, they promptly...

"Nice clean rooms and friendly staff the only thing I didn't like was not enough towels at the pool area, the breakfast was great 😃"

"Very nice hotel , love the vibe!!"

"Welcoming staff and clean rooms! "

"All was good"