2/10 Teruk
Alexis
27 Sep 2025
Tidak sukakan: Kakitangan & perkhidmatan
If I can give this room a negative rating I would. We acquired the room with the pool, the front desk clerk was very nice and escorted us to our room. It was our last day in Greece and wanted to relax and enjoy the pool . Once we arrived at the room, we found the conditions of the pool to be very deceptive and unkept. Dead plants , no privacy but Needless to say, we were very tired and wanted to get inside the pool. Once we got inside the pool, the button that sends the Jets, sent us an electric volt Throughout our bodies. We immediately got outside the pool still scared by that volt since we were wet therefore triggered a higher velocity. Given the severity of the shock received, we went ahead and googled to try to understand what was happening and realize that it actually was a very potentially dangerous and serious problem. This is where we decided to go to management and explain the situation because there was no use using that pool after having come to the realization that it was dangerous.We went to the front desk and spoke to another front desk clerk whom was very nice and explained the whole situation. He was very understanding and said he would speak w management to see what can be done. We waited a little and he said they couldn’t put us in another room since it was sold out , and that they can only lower $100 from the bill. Mind you , the room costs $360 and the lower grade rooms cost $241 .they should have at least taken 50% off the bill but wouldn’t .
Alexis
Menginap 1 malam pada Sep 2025