Hotels in Ash Shumaysani, Amman

"They literally exploited my situation and forced me to book another room: I booked a suite at this hotel last minute because our 1:00am flight was canceled. We were two adults and 4 little kids (all under 10). When I arrived I was forced to book and pay for another room because they won’t let us stay in one room. They forced us to sleep in two different rooms on separate floors. So they split the family and the room we were given was a smoking room smelled so bad I couldn’t sleep. When we arrive to the hotel around 2:00am with sleepy and exhausted little kids and lots of luggage. The guy on the front desk saw that and took advantage of us. There was no way I would say no when they said that I couldn’t stay in one room and that I have to book a second one at their highest rate. Pure greed and inhumane treatment. Let alone I couldn’t even sleep in the extra room that I was forced to book because it was on a smoking floor. And the fact that they made us wait for almost an hour in the lobby to give this “great” deal. Shame on you! "

"Atmosphere and staff were amazing"

"Daytime staff was very friendly and helpful. Location to airport and free shuttle can't be beat. "

"Like a castle."

"Location is very convenient, just beside a mall. Room OK. "

"Amazing"

"Good location great staff manager, , and hello front desk they were very professional"

"The room was very clean, hotel was quiet and centrally located within walking distance and with plenty of food options. The staff is phenomenal from the manager to the reception Mark was soo courteous. The breakfast was filling and well presented"

"I had another wonderful stay at the Hyatt Amman.I arrived earlier than the official check‑in time, and as a regular guest, the manager kindly upgraded my room since the one I booked wasn’t ready yet. This thoughtful gesture truly reflects the hotel’s commitment to its loyal guests. The room was spacious, comfortable, and impeccably clean, exactly what you would expect from a five‑star property. The overall atmosphere of the hotel is relaxing, and every detail is well taken care of. The service throughout my stay was excellent. The staff were professional, attentive, and consistently ensured that everything I needed was taken care of promptly and with a smile. Overall, the hotel is outstanding in every aspect,comfort, service, and hospitality. I highly recommend it and will definitely return."