4/10
I recently stayed at this hotel and found the room to be clean and well-maintained. However, the surrounding area was quite noisy due to the nearby bars and restaurants, which made it difficult to get a good rest.
Additionally, I was disappointed with the level of service provided by the staff. As a five-star hotel, I expected a more proactive approach to addressing guest concerns, but unfortunately, that was not the case during my stay.
Considering the price of over €300 per night, I feel that the overall experience did not meet my expectations. The location was certainly a highlight, but I believe there are better options available for the price.
I was promised an email from the reception manager regarding the results of an investigation into my concerns, but it has now been two weeks without any response.
Yui Kwan
Menginap 1 malam pada Jun 2025
