Hotel Dekat American Heros Park

"The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure"

"Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

"Safe"

"Checked into property, was told they didn’t have a room for us, so we had to stay at the hotel next door that they also owned, a brand I had never heard of. Booked over a month ago, spent nearly 800 bucks, and had to go next door to a hotel without a pool and breakfast, that I believe was more of an extended stay place and outdated."

"All good"

"Pros - comfortable bed and clean small room Cons - rarely anyone at front desk, took awhile to check in"

"Very good staff -- extremely friendly and helpful."

"Front desk lady was awesome. Wished we could have used hot tub longer"

"The property was not good. Room was not clean, floor had food in it. Towels were wet. Outside stairs that was told to use were about ready to collapse, were closed the next day."

"We booked a king suite and were told when we arrived that they overbooked and would 2 queens be ok. Well, not really, but what choice did we have? We stayed 4 nights and were given one set of towels each. Then we were told that if we wanted any clean towels we would have to wash them ourselves or ask for more, but our room was never serviced while we were there. The disposal was broken and leaked water all over the floor so we could not use the kitchen sink or wash dishes. The full sized...

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"This place looks nice from the outside, but shows its age once you're inside. Breakfast did not look good, so we passed on that. Beds were comfortable, and we slept well... Needs some updating"

"A roach was crawling along the bathtub. The whole hotel needed maintenance. Paint cracking, unfinished bathroom, dirty rooms"

"Our family stayed for two nights and appreciated the clean room and comfortable beds. The breakfast selection was very good with hot and cold options that pleased each member of our group. The staff were friendly and courteous. Overall a great experience!"

"It is an older property, but clean and friendly staff. We had no issues for our stay."

"No breakfast and hallways a bit smelly."

"Breakfast was decent. Jetted tub room was nice. Staff was really friendly. Overall a good experience."

"Staff was very friendly. Very clean and great for the price. "

"Had a great experience with everything"

"Clean"