Hotel Mesra Haiwan Kesayangan di Alcoa

"We did not get to eat breakfast as we checked out at 5:15 am. Ron checked us in and was super nice. As for cleanliness it was quite dirty. One of the staff members encouraged us to park as close to the front as possible so our vehicle was not stolen."

"Clean rooms, nice staff, and very close to the airport."

"Night staff was great"

"Clean and comfortable room, quick check in, easy parking, decent breakfast. Elevator not working but the staff would help get your luggage upstairs. Pool too cold to use."

"The breakfast was good and convenient. We had a room where the water from the shower drained out to the rest of the bathroom. So our bathroom floor stayed soaked. I understand that this was a handicapped accessible room but they too could have benefitted from a dry bathroom floor and some drawers to put clothes in. Not one drawer and only 3 hangers. Alex was wonderful and helpful, and parking was convenient."

"Dont know if it a drop on atandards for the Hampton brand or just this particular hotel, but this was a huge disappointment. The overall quality of this stay was no higher than the lowest hotel grade available. No extra toilet paper, no floor towel or other floor covering in the bathroom. Our feet were cold. Very plain and a "cold" atmosphere throughout. Not warm and inviting. Breakfast was unimaginative and featured old and broken appliances. Just a spartan, non-inviting place to stay. Staff...

"Not clean"

"Staff was very friendly and helpful. Room was clean. Bathroom is really small and no electrical outlet or exhaust fan that I could find. This was to be expected as this is an older hotel. Location was great though and had sitting area in front of hotel outside. Overall very good experience"