Southwest Alabama Vacation Rentals

"The hotel itself was overall nice. I didn’t like the idea that breakfast was served in the back hotel building given it rained the morning of checkout. Pools were opened late."

"Nice place! "

"There were many room choices on the hotels.com website for this hotel (Embassy Suites) but when we arrived the staff had selected a different room type for our stay OTHER THEN WHAT WE HAD SELECTED through Hotels.com. Even while I presented PRINTED DOCUMENTED PROOF of their error the staff responded that the 1) hotel was full, 2) we booked through a third party, and 3) that they could move us to room with LESS amenities and less cost but would NOT refund the price difference we had already paid in advance. UNBELIEVABLE. I contended with them while the guests I brought with me waited (patiently) with a baby until I negotiated and came up with an less than reasonable compromise which included staying in the room I did not order on the first night AND THEN MOVE to the type of room we originally requested the next day. The hotel staff would not deduct and refund any funds for their error on the first night or offer us anything to make up for their error and refused to give us a needed extended stay on the day we were checking out. UNBELIEVABLE During the stay, the front desk staff were very put out having to handle amenities listed on the hotel’s website, wanting only to handle reservations. Additionally, when the WIFI connection was not working in the lobby area in order to order out for food the front desk staff would not help in any way which left us having TO PAY FOR A WIFI CONNECTION in order to complete our order. The breakfast, pool, housekeeping staff were great."

"The Staff were all friendly as could be and did everything in their power to help us in every way they could. Unfortunately management was clearly lacking in ability. The property was…to put it kindly, aging ungracefully. The listed on property amenities were not available as advertised. For instance; the property was listed as having room service, AND there was a menu in the room that said on it “room service menu”, but when we called down to order room service, we were told that we had to come down to the restaurant to pick up our order. Staff were all nice though and the trip was relaxing. The property was well positioned for a relaxing weekend on the beach, which we took advantage of. "

"Staff was not being nice the were rude when I ask for clean towels"

"Good room and friendly staff"

"l recently had the pleasure of visiting Wind Creek Hotel & Casino, and I can honestly say the experience exceeded my expectations. From the moment we arrived, the staff made us feel welcome and valued. Every interaction—whether at check-in, on the casino floor, or throughout the hotel—was met with genuine friendliness and a willingness to help. The team goes above and beyond to make sure guests are comfortable and taken care of. It’s clear they take pride in providing excellent service, and it truly shows. No question was too small, and every request was handled promptly and with a smile. The overall atmosphere was inviting and well-maintained, making it easy to relax and enjoy everything the property has to offer. It’s refreshing to visit a place where customer service is such a top priority. I would absolutely recommend Wind Creek to anyone looking for a fun, welcoming getaway. I’m already looking forward to my next visit!"

"No problems, staff very nice."

"The admiral hotel is at a high standard for the other hotels I visited in Mobile, staff is friendly, professional and are willing to help as needed. Food was fresh and delicious. Parking is handled by staff and if you needed your vehicle they will get your vehicle in a timely manner"