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Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

4.0 star property
Indulge in French cuisine while soaking up garden views. Unwind by the pools or rejuvenate at the onsite spa – your haven awaits.

Choose dates to view prices

Located in Aix-les-Bains City Center, Golden Tulip Aix les Bains offers a warm and inviting atmosphere with a poolside bar, garden views from the on-site restaurant Alchimiste, and a relaxing spa. Enjoy cycling or unwind by one of the 2 indoor pools or seasonal outdoor pool with sun loungers; take advantage of free in-room WiFi, an arcade/game room for some friendly competition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is RM438
RM496 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Comfort room without spa access

Premium bedding, minibar, in-room safe, desk

Comfort room without spa access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Supérieure Vue Parc - Accès SPA

Premium bedding, minibar, in-room safe, desk

Chambre Supérieure Vue Parc - Accès SPA

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Supérieure Balcon - Accès SPA

Premium bedding, minibar, in-room safe, desk

Chambre Supérieure Balcon - Accès SPA

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite - Accès SPA

Premium bedding, minibar, in-room safe, desk

Suite - Accès SPA

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chambre Supérieur vue Ville - Accès SPA

Premium bedding, minibar, in-room safe, desk

Chambre Supérieur vue Ville - Accès SPA

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite - Accès SPA

Premium bedding, minibar, in-room safe, desk

Junior Suite - Accès SPA

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite avec Salon - Accès Spa

Premium bedding, minibar, in-room safe, desk

Suite avec Salon - Accès Spa

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Exécutive - Acces Spa

Premium bedding, minibar, in-room safe, desk

Suite Exécutive - Acces Spa

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite Casino - Accès Spa

Premium bedding, minibar, in-room safe, desk

Suite Casino - Accès Spa

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Superior Room With SPA Access

  • Sleeps 2

Superior Room New Style With Balcony With SPA Access

  • Sleeps 2

Cosy Room With SPA Access

  • Sleeps 2

Suite New Style With SPA Access

  • Sleeps 4

Comfort Room Without Spa Access

  • Sleeps 2

View all photos for Superior Room With Balcony And SPA Access

Premium bedding, minibar, in-room safe, desk

Superior Room With Balcony And SPA Access

  • Sleeps 2

View all photos for Suite With SPA Access

Premium bedding, minibar, in-room safe, desk

Suite With SPA Access

  • Sleeps 4

View all photos for Junior Suite With SPA Access

Premium bedding, minibar, in-room safe, desk

Junior Suite With SPA Access

  • Sleeps 3

View all photos for Suite With Living Room - SPA Access

Premium bedding, minibar, in-room safe, desk

Suite With Living Room - SPA Access

  • Sleeps 4

View all photos for Executive Suite With SPA Access

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Executive Suite With SPA Access

  • Sleeps 4

View all photos for Casino Suite With SPA Access

Premium bedding, minibar, in-room safe, desk

Casino Suite With SPA Access

  • Sleeps 6

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About the area

Located in Aix-les-Bains City Center, a neighbourhood in Aix-les-Bains, Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) is near a train station and near the beach. Faure Museum and Le Phare are cultural highlights, and some of the area's attractions include Base de Loisirs O Lac ! and Foire de Savoie. Travelling with kids? Consider La Tourbiere des Creusates, or check out an event or a game at Congress Centre. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails. Visit our Aix-les-Bains travel guide
Map
2 rue Jean Louis Bias, Aix-les-Bains, Savoie, 73100

What's nearby

  • Grand Cercle Casino
    2 min walk - 0.2 km
  • Congress Centre
    6 min walk - 0.6 km
  • Thermes Chevalley
    8 min walk - 0.7 km
  • Château de la Roche du Roi
    11 min walk - 0.9 km
  • National Thermal Baths
    3 min drive - 1.8 km

Getting around

  • Aix-les-Bains - Le Revard Station
    3 min walk
  • Lyon (LYS-Saint-Exupery)
    54 min drive

Restaurants

  • Le Passé
    5 min walk
  • La Balançoire By La Bicyclette Rose
    4 min walk
  • Le QG
    4 min walk
  • Nota Bene
    5 min walk
  • Café des Bains
    5 min walk

About this property

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

Upscale family-friendly hotel located in Aix-les-Bains City Center
You can look forward to a poolside bar, a terrace and a garden at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains). Adventurous travellers may like the cycling at this hotel. Treat yourself to a manicure/pedicure, a detox wrap or a body wrap at La Parenthèse, the on-site spa. The on-site French cuisine restaurant, Alchimiste, features garden views and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and a bar.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and a seasonal outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A 24-hour front desk, a lift and meeting rooms
Room features
All 102 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 25 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alchimiste

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,304 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s facilities fee is required for spa access for guests booked in the Standard room type.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 14 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 35 per accommodation, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the pool from 4-6 PM and must be accompanied by an adult.
The steam room is closed daily from noon to 2 PM.
Children under 12 years of age may access the spa facilities from 4-6 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 7:30 AM to 11:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool or hot tub
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Golden Tulip Aix
Golden Tulip Aix Bains
Golden Tulip Aix Bains Aix-les-Bains
Golden Tulip Aix Bains Hotel
Golden Tulip Aix Bains Hotel Aix-les-Bains
Golden Tulip Aix les Bains Hotel
Golden Tulip Aix les Bains Aix-les-Bains
Radisson Blu Hotel, Aix-Les-Bains Hotel Aix-Les-Bains
Golden Tulip Aix les Bains Le Garden Hotel
Golden Tulip Aix les Bains Le Garden Hotel Spa
Golden Tulip Aix les Bains – Hotel Le Garden
Golden Tulip Aix les Bains Hotel Aix-les-Bains

Frequently asked questions

Does Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool and a children's pool. Pool access is from 7:30 AM to 11:30 PM.

How much does it cost to stay at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) on 15 Mar 2026 start from RM438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Self-parking is available for EUR 15 per day.

What time is check-in at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Checkout is at noon.

Where is Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) located?

This family-friendly Aix-les-Bains hotel is located in the historical district, within a 10-minute walk of Grand Cercle Casino, Congress Centre and Thermes Chevalley. Faure Museum and Château de la Roche du Roi are also within 15 minutes. Aix-les-Bains - Le Revard Station is only a 3-minute walk.

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Reviews

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 330 out of 578 reviews
Rating 8 - Good. 165 out of 578 reviews
Rating 6 - Okay. 53 out of 578 reviews
Rating 4 - Poor. 13 out of 578 reviews
Rating 2 - Terrible. 17 out of 578 reviews

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay as always, my go to place when I need some relaxing
Stayed 3 nights in Jul 2025

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Really lovely stay the only thing that was poor was the Hotels.com booking app, it wasn't clear that we wouldn't be able to use certain parts of the spa including the children's area. Staff were friendly at the hotel. Superb location!
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bright. Spa is lovely. Lots of options for breakfast but a little expensive. I would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zaineb

Liked: Cleanliness, property conditions & facilities
This hotel was very nice in a non touristy area in the French Alps. The rooms are big and clean. They offer different rooms with spa access or not. Although one of the rooms we stayed at had a spa access, but we didn’t use it, so I can’t comment on the spa. The hotel was fully booked the 4 nights we were there. The hotel is walking distance to pubs, casino and restaurants, so parking could be challenging including the hotel’s self parking, hotel’s underground parking and the public parking spaces close to it. The hotel is walking distance to the train station.
Stayed 2 nights in Jun 2025

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Well placed. Unfortunately the dining room wasn’t open on any of the three nights we were there . Obviously they are promoting the Spa above anything else. A little surprised none of the reception staff spoke English. Room comfortable.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice when not too busy

Very nice hotel, close to the casino and train station. Very nice pool (1st floor) for swimming a bit, warm water level. The spa (floor -1) is even nicer but just too busy, especially on weekends. That ruins a bit the potentially great experience, maybe providing prebooked entry slots would help. The breakfast is nice too, just also too crowded on weekends. I had to wait for 10 mins before even getting a table on Sunday. The new cosy rooms are nice and modern, maybe you can hear a bit too much of the party outside though. Overall I was happy and will stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, especially the newer renovated rooms. The area around is stunning, with loads of dining and drinks options and the station is just a 2 mins walk. The bus to the lake is easy to catch by the station too and takes 7 mins, so very convenient. The only downside I would say it’s that it’s not made clear that the outdoor pool is only accessible with a spa pass, so it’s worth booking a spa-access room. Otherwise they will offer to upgrade you for 81 euros per night, or buy a 3 hr spa pass for 35 euro, but when we tried that they were fully booked. It’s cheaper to do it when booking on Expedia etc. The indoor spa areas and beautiful and very relaxing. Really great hotel but could do better communicating the outdoor pool access when booking.
Stayed 2 nights in Sep 2024

8/10 Good

marc

Liked: Cleanliness, property conditions & facilities
The hotel in overall is great. Clean and modern. I have to mention that to wait for check in took 15mins and the same for check out with only one person behind the desk. We had breakfast which is very poor and for the price it’s ridiculous. 9am and no eggs , no bacon, no pancakes, the only juice available was orange. I have to say very disappointed! We stayed one night Monday-Tuesday and spa on Tuesday is opening at 11am!!! Absolutely not worth it to pay for it because we could use it just for an 30mins as the one part is closing 19h. You should advertise this online that Tuesdays morning are not for a spa because we paid for it and we couldn’t even use it.
Stayed 1 night in Feb 2025

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Spa Hotel in central Aix Les Bains. Better to eat out at one of the close by restaurants as food prices aren’t great value but otherwise a lovely place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anastasia

Amazing place
Stayed 1 night in Mar 2025

10/10 Excellent

Hsieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice. Reception staff was amazing, very friendly and helpful, make you feel very welcomed. The hotel is hotel, with a very convenient parking. The Spa facilities are great and not crowded. Overall an amazing hotel in a very nice town.
Stayed 3 nights in Aug 2025

8/10 Good

Edel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Aix-les-Bains, convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Clean and spacious hotel. Comfortable bed and walking distance to Lake Bauge.
Stayed 1 night in May 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for kids.

Great for kids. Rooms new and clean. Staff extremely good. Great location. Just be aware there is renovation right now but it didn’t bother us as it was only noisy when we were out in the day.
Stayed 1 night in Apr 2023

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little disappointed

Beautiful hotel , car park underground so u have to walk up with your case - No water in the room which was disappointing especially in this calibre of hotel - spa access required to even go for a swim or a workout which in my opinion is poor - workman digging up the path outside at 7:15
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel very central

This is a lovely hotel, spacious and comfortable. I had a standard room and it was quite big if a little spartan. The toilet is separate from the bathroom which makes it a bit small when the door is shut. Don’t know why, but lots of hotels think a big shallow oblong basin looks good. It might look good but they are not useable and waste a lot of water.
Stayed 4 nights in Jun 2022

4/10 Poor

Adam

Liked: Cleanliness, staff & service, room comfort
WiFi would not work even after given a different login, poor so used my data abroad.
Stayed 2 nights in Feb 2025

4/10 Poor

Adam

Liked: Cleanliness, staff & service

Poor WiFi

Wifi very poor, keeps dropping off.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

No air in the mountains

No ventilation or A/c. Openned window on garbage site. Closed window because to much noise. We are asthmatics therefore we had a hard time breathing in the room
Stayed 1 night in Sep 2024

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not a “suite” other than being bit. 5th floor needs major maintenance and housekeeping standards are very poor.
Stayed 3 nights in Sep 2023

2/10 Terrible

William

Disliked: Staff & service, amenities
Check in was a total mess, it was sorted eventually but with much of the initial Bland being placed on us, that wasn’t the case. Bureaucratic entry time-based system for breakfast … 08:00 slot and there was 3 other people in the room. I would not stay here again. Very poor staff, often absent from the front desk. The property was overheated, at least the window opened because it was impossible to chill the room. I had booked for three people, every had to registered and provide a credit card.
Stayed 1 night in Feb 2024