Renzu Fountain

The reason why we picked this hotel was due to the location and it did not fail. This hotel is located conveniently near restaurants and the Muslim quarters. The staff at the hotel was very professional and kind, even with the language barrier. We used a translator app with no issues. We picked a two bed room and we were given the room with a kids play area (traveling with no kids). We didn’t mind at all. We cared about the space and the cleanliness. Which this hotel was perfect for that. The mattress comfort was ideal for us and the amenities were also a plus. They had a very spacious laundry area with 6 washers and 6 dryers machines. And they provide laundry detergent as well. The gym was extremely basic, functional machines, no dumbbells, one treadmill, one rower. Nothing fancy. We didn’t get a chance to experience the buffet food. Would recommend this hotel.

The hotel staff was amazing, helpful, well informed, and well dressed. The common areas were clean and comfortable. The bar could be stocked with more options and better grades of products. Still very clean and excellent service. Food was top notch, great salad and entrees. If I good to Xian I will repeat the stay.

There is a huge language barrier however the staff tried to accommodate by using their translation app to communicate.