8/10 Baik
Idanisis
3 Dis 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We did no have a great stay. The room was clean, but we found 2 cockroaches. The air conditioner was not properly working. It was constantly on and off and it had like a compressor problem with a strong noise that we couldn’t sleep. The bathroom air extractor had the same problem. My daughter complained about her air conditioner in her room and to be changed to another room and the front desk assistant told her that all air conditioners had the same problem. She was changed to another room and she opened the unit to inspect it, the filter was totally dirty and she said she could not do anything else, because the owners of the hotel know about that problem. We left yesterday the hotel aroun 4:00pm. We told him why we were leaving and he told me the only thing he could do was to reimburse me the parking expenses of $11.16 for the two days. I told him I paid in cash, but he insisted on giving me a credit in AE.What he really did it was to make a charge in my AE for $11.16. When I told him, he processed another transaction as an error and gave me the $11.16 in cash. Rally? It was a bad experience. We returned home last night.
Idanisis
Menginap 2 malam pada Dis 2025
