2/10
We wanted to stay at a hotel next to the temples. The hotel is nice and well located but the room we got was really warm despite the central air conditioning supposedly working. The lobby was fresher than our room with the AC working. Upon reporting the problem, we got a fan to cool the room down which was noisy and not cooling the room much more. We stayed at lower star hotels (3 stars) and the air conditioning worked (not like on this 4 star hotel).
To top it off, when we were checking out, we mentioned we consumed 2 waters from the mini bar. The checkout staff charged us for this when they could have redeemed themselves a little bit for the warm room. Complete lack of empathy and service for the guests. I would not recommend staying in this hotel that I doubt is 4 stars.
Eduardo
Menginap 1 malam pada Jun 2025