Hotel Dekat Agnes Robinson Waterloo Public Library

"The breakfast buffet could have been better if there were additional hit items. The scrambled eggs looked like they had been grated."

"Very nice, clean and quiet. Next to lots of shopping and dining!"

"The property was being remodeled and our room wasn’t like the suite we had before in other Comfort locations. It certainly wasn’t worth the money."

"The bed was extremely comfortable! Room was clean, breakfast good and staff was very friendly! Will definitely be back again."

"Nice getaway"

"Sound travels very well. Was able to hear people in hallway and elevator all night. It is also impossible to use the toilet in the room without waking anyone else in the room up. As there is no bathroom door."

"Didn't have towels, conditioner, lotion or hair dryer. Phone didnt work to call front desk. Had to go get the towels. Hair dryer had to be located and was to be brought to the room...front desk forgot what room # so never received the hair dryer."

"Staff was AMAZING!!! Loved our room! Only bummer was I didn’t realize there was no hot tub and the pool was small and only 4’ deep. This place is also in a wonderful, clean area of town! Parking lot is small and parking spots are a small and close together."

"It seemed to be an older facility-well managed and still clean but in need of some loving re-investment . Apparently, the breakfast area has no kitchen facilities to heat up some scrambled eggs but there were hard boiled eggs and equipment to make oneself hot pancakes. Overall, I would still say it is a good value for the money."

"Our stay was comfortable, but I wanted to mention a cleanliness issue. Before checking out, I noticed a large yellow circular stain on the blanket near the foot of the bed. I understand mistakes can happen, but bedding should always be thoroughly inspected and clean before guests arrive."

"Had a great stay! Staff was kind and helpful. Breakfast delicious. Room was clean and comfortable. Location was quiet and safe. Have stayed here several times and will definitely book again."

"Inexpensive but tolerable."

"Perfect"

"If you’re a normal human being, don’t go there! I’m not saying if you’re a clean person, just normal! The whole inside of the building is stinking with thick cigarette smell and in the units everywhere is dirty. There were some visible dust, debris and dead roaches on the floor and it seems their cleaning standards is set at their Indian workers’ standards. Horrible!!!!"

"ABSOLUTELY NOTHING WAS GOOD!!!!!!!!!!!"

"Good location near shopping and restaurants common areas are well maintained and the free laundry was really nice. The room was poorly maintained, couch was terribly dirty and smelled, mattress was falling apart. Room reeked of room deodorizer when we first arrived, after that began to wear off, every day around 3pm, the room was flooded with fumes through a grill in the ceiling, and we were on the third floor."

"Great shower, bed was fine, property was clean"

"👍"

"Ice machine on our floor was out of order, then found 2 other similar ice machines on other floors there were also not working. Had to go to the lobby each time for ice. No available drinking water or fountain in the lobby and had to ask for the breakfast room to be opened so we could use the sink to get water there. No housekeeping services for our 2-night stay and had to ask for clean towels. Front office staff nice and genuinely cared though bringing us clean towels himself."