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Hermes Hotel

Beach hotel with a business centre and a bar/lounge

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Hermes Hotel offers genuine sea views that travelers appreciate while enjoying the included continental breakfast. The outdoor pool provides a refreshing escape, and the rooftop terrace includes free WiFi so visitors can stay connected while soaking up sunshine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • All-inclusive
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, free WiFi, bed sheets

Double or Twin Room, Sea View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, free WiFi, bed sheets

Double or Twin Room, City View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, City View

Minibar, in-room safe, free WiFi, bed sheets

Single Room, City View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
Cable channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, City View

Minibar, in-room safe, free WiFi, bed sheets

Family Room, City View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Sea View

Minibar, in-room safe, free WiFi, bed sheets

Family Room, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Suite, Sea View

Minibar, in-room safe, free WiFi, bed sheets

Suite, Sea View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

Living area

Superior Double or Twin Room, Sea View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
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About the area

Map
Akti Koundourou 17, Agios Nikolaos, 72100

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 51 min drive

About this property

Hermes Hotel

Hotel by the sea
Free continental breakfast, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at Hermes Hotel. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Luggage storage, a lift and a 24-hour front desk
  • A porter/bellboy, 1 meeting room and concierge services
Room features
All 217 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

All-inclusive room rates at Hermes Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hermes Agios Nikolaos
Hermes Hotel Agios Nikolaos
Dessole Hermes Hotel Agios Nikolaos
Avra Collection Hermes Hotel AGIOS NIKOLAOS
Dessole Hermes Agios Nikolaos
Dessole Hermes
Hermes Hotel Crete
Dessole Hermes Crete/Agios Nikolaos
Iberostar Hermes Hotel Agios Nikolaos
Avra Collection Hermes AGIOS NIKOLAOS
Avra Collection Hermes
Hermes Hotel Hotel
Hermes Hotel Agios Nikolaos
Avra Collection Hermes Hotel
Hermes Hotel Hotel Agios Nikolaos

Frequently asked questions

Does Hermes Hotel have a pool?

Yes, this property has an outdoor pool.

How much is parking at Hermes Hotel?

Self-parking is free at this property.

What time is check-in at Hermes Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hermes Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Hermes Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Hermes Hotel located?

Situated in Agios Nikolaos, this beach hotel is within a 10-minute walk of Agios Nikolaos Archaeological Museum, Lake Voulismeni, and Folk Museum. Port of Agios Nikolaos and Kitroplateía are also within 15 minutes.

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Reviews

Hermes Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 128 reviews
Rating 8 - Good. 55 out of 128 reviews
Rating 6 - Okay. 19 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

Reviews

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super beliggenhed

Dejligt Hotel, fantastisk betjening, vi vender helt sikkert tilbage
Stayed 1 night in Sep 2020

8/10 Good

Peter Falk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great seaview, close to city centre & good service

Located with a beautiful view of the bay the terrace with pool and restauranr starts the day! Get a room with sea view! The lake and city center with the many resrauranrs is a short 5 min walk along the water. Separate tunnel from the reception to the beach across the road makes raking a morning swim in the sea very easy. Very friendly and helpfull staff
Stayed 1 night in Sep 2020

4/10 Poor

jannik

Disliked: Property conditions & facilities, room comfort

skuffende for almindelige mennesker

Vi tog en enkelt nat på en roadtrip fra chania og havde regnet med at vi kunne få lidt luksus på en lang tur. Vi vidste desværre ikke at hotellet var et all inklusive hotel og når man ikke selv er med i den ordning er alt bare super dyrt. Det bærer også præg af at være et gammelt hotel. Samtidig er der lange køer til barerne og alle solsenge er optaget da folk ligger ved poolen hele dagen. Selve poolen ligger i skyggen om eftermiddagen så den var sindsyg kold. Om aftenen er der fest hele natten og vi fik ikke sovet og det var vel og mærke en hverdag. På værelset var der kun et køleskab og ingen elkedel, vi savnede lidt at kunne lave kaffe. Jeg vil nok ikke anbefale det hvis man er en familie eller et par, måske hvis man var med venner og ville feste og fik all inklusive med. Nå ja morgenmaden var nu fin nok og der var en dejlig solopgang fra vores balkon
Stayed 1 night in Aug 2020

6/10 Okay

Nisha, London

Liked: Cleanliness
What you pay is what you get. The location is excellent - right on the beach and walking distance into town, but the room, service and food at the property is basic.
Stayed 3 nights in Aug 2020

6/10 Okay

Sarah, Düsseldorf

Disliked: Staff & service, amenities
Sehr unfreundliche Mitarbeiter, Customer Service wird hier klein geschrieben!! Die Zimmer sind sehr abgewohnt und es gab nur eine Steckdose auf dem Zimmer. Morgens um 8.30 wurden lautstark Reparaturen auf dem Flur vor dem Zimmer durchgeführt und die Reinigungsdamen stehen Auch schon um 9 auf der matte. Es gibt keine Schilder, die man von außen an die Tür hängen kann. Das Frühstück ist auch sehr spärlich und nicht besonders gut Der Weg zum Meer (durch den Keller des Hotels) ist eine absolute Zumutung. Die vom Hotel gestellten Bilder, entsprechen leider in vielerlei Hinsicht nicht der Realität. Der Fitness Raum ist wegen Corona geschlossen
Stayed 6 nights in Aug 2020

10/10 Excellent

Daniela, Napoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima di fronte al mare vicinissima al centro
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, a bit dated and tea/coffee making facilities would have been nice
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I have stayed here before & overall the staff are excellent & the food very good the rooms are nice & clean although could do with updating Furniture & installing soundproofing as all conversations between other guests & activities can be heard very clearly although we are prudes it can be embarrassing at times ,but that aside we both enjoyed our stay again & will carry on using the Hermes for the foreseeable future
Stayed 14 nights in Oct 2019

8/10 Good

Maxime, Lille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les infrastructures sont très bien (piscine, salle de sport, salle de dejeuner, accueil...). Le personnel est aussi très présent et à l'écoute. Toutefois, les chambres sont très sommaires et ne sont pas à la hauteur d'un 4 étoiles (sdb avec carrelage au sol et mural vieux et abimé, état baignoire et meuble vasque laisse à désirer...). Notre lit était en fait 2 lits de 90 collés avec un surmatelas dessus. Son confort était vraiment mauvais et cela fait longtemps que je n'avais pas eu autant mal au dos à cause de la literie. Idem pour le reste (mobilier etc...) qui ne nous a pas plu. Pourtant nous avions pris une chambre supérieure.
Stayed 7 nights in Oct 2019

10/10 Excellent

Tone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veldig bra!

Fint hotell med god beliggenhet. Veldig fornøyd 🤗
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenne das Hotel seit Jahren, Einrichtung ist was in die Jahre gekommen, aber egal. Läßt sich ändern, neue Matratzen, Zimmer-Outfit etwas aufpeppen etc. Wäre für mich aber kein Grund, nicht mehr hinzufahren, da die Gesamtleistung stimmt.
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente situation. Environnement exceptionnel. Personnel restauration chaleureux. Discret et efficace. Ménage très bien exécuté dans les chambres. MerMerci
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel of your dreams! The most spectacular food I have ever had in a 4 stars hotel. The chef must come from a 5 stars one, it's just unbelievable! Beautiful view of the sea from our room. The rest is a 4 stars hotel. Excellent!
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good hotel with good service but rooms dated
Stayed 4 nights in Aug 2019

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities, room comfort

Delusione

Hotel iper datato, moquette sporca ai piani , camere vecchie , bagni con ancora la tendina doccia .....!!!! La hall maleodorante di muffa e umidità, per non parlare poi del parcheggio inesistente...ovvero non c’è nessuna area riservata agli ospiti dell hotel . Una nota eccellente, ma davvero eccellente è la cucina . Si mangia benissimo e in modo molto variegato . Peccato per il resto !! Ma purtroppo come al solito il giudizio espresso su hotel.com non era assolutamente veritiero ...il punteggio assegnato era davvero molto elevato ...l hotel aimè trovandosi in un punto centrale non è da 4 stelle ...ma 2 stelle !!
Stayed 8 nights in Aug 2019

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel, splendida vista

L'hotel si trova a circa 500 metri dal centro del paese, la struttura è molto bella,piscina con acqua di mare ,lettini vista mare, colazione molto ricca e di qualità,personale molto gentile e professionale.unici lati negativi il bagno un po'vecchio,mancanza di prese elettriche in stanza,discesa a mare dall'hotel ma servizio ombrellone e lettini non gratuito. Hotel consigliato
Stayed 2 nights in Aug 2019

8/10 Good

Lisa Mariell

Liked: Cleanliness, staff & service, property conditions & facilities

Frister til gjentakelse

Hadde en veldig fin opplevelse, hyggelige serviceinnstilte mennesker som jobbet der, veldig søt vaskedame som lagde blomster av natttøyet vårt, venninna mi hadde fødselsdag en av dagene under oppholdet, og vi ble overrasket med bursdagskake og bobler på døra. Det negative jeg kan trekke frem er at sengene var fryktelig ubehagelige, veldig harde, gulvet var veldig møkkete på rommet, og ved frokosten så var den såkalte «juice»’en ikke juice, mer vann med smaktilsetning. Ellers så var alt veldig bra, god variert frokost. Området rundt hotellet var superkoselig, veldig mange fine små kafeer og restauranter.
Stayed 11 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit déjeuner est très copieux (buffet à volonté), avec une diversité de produits locaux. Il se prend en terrasse, près de la piscine, vue sur mer. Très agréable. Le personnel est très serviable. L’hotel A de nombreux équipements disponibles, notamment une très grande piscine avec une belle terrasse en haut de l’hotel. Mais le spa est vite complet. Une des 2 chambres louées aurait mérité un rafraîchissement (moquette ancienne, meubles de style désuet, salle de bain avec éclairage capricieux, pommeau de douche mal accroché (pommeau pas adapté à l’accroche) ... Dommage, le reste est tellement mieux.
Stayed 3 nights in Jul 2019

8/10 Good

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel, chambres à rénover

Hôtel très bien tenu, les équipements sont fantastiques, seules les chambres mériteraient une remise en état, les moquettes sont en mauvais état.
Stayed 3 nights in Jul 2019

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correction à mettre sur votre annonce

Bien dans l'ensemble, dommage qu'il y on mis en place un dress code pour se rendre au restaurant alors que la majorité des clients sont en vacances alors que cela n'est pas indiqué lors de la réservation .Supprimé de votre offre la notation parking gratuit sans voiturier car malheureusement se n'est pas la cas il n'y a pas de parking, c'est la rue comme beaucoup d'établissement en Créte.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto vecchia con pavimento in moquet nelle camere di cattivo odore e pulizia. Le camere del primo piano puzzano anche di muffa. Gli igienici sono veccho e do sovente é uscita acqua nera a terra. Senza considerare la biancheria a volte rotta.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Friendly helpful stall and good food with plenty of choice
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Surprise gifts kept arriving on the doorstep ie cake wine fruit as it was both our birthdays whilst staying there very impressed
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central position with 4 star facilities. Fantastic breakfast and great views from the pool terrace. Wish we could have stayed longer!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Liked the large bedroom. Would have liked tea and coffee facilities in room. A nice coffee machine in restaurant would have been good. Great pool area. Pool bar excellent with meals at very reasonable prices.
Stayed 8 nights in May 2019