2/10 Teruk
Regina
12 Ogo 2025
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We originally thought to stay in a tent, for glamping experience, but chose a tiny house for more of a hotel experience. We expected hot water, television and internet. When we arrived we discovered the houses don't lock from the outside, so we could just walk in. Problematic! We reached out to the property and were told they would come check our hot water and television/internet in the morning. What?! We were only staying 1 night and check out is 10 a.m. We were told about the community showers. My daughter came back and said they were gross, so the rest of us didn't want that experience. We had paid for private showers. We were told the television should work. We tried several things, but it would not let us play any of the menu options.
I will say the resort setup is a great concept with potential, but without a friendly manager on-site to host, and resolve issues it's a dud with probably few customer returns. That's really to bad. Disappiinting to pay for a house but alas we had the glamping experience. Nobody has reached out with an apology or price adjustment of any kind. Unfortunately, we probably won't be returning.
Regina
Menginap 1 malam pada Jul 2025