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Novotel Aachen City

4.0 star property
Eco-certified hotel connected to the convention centre in Aachen with a restaurant

Choose dates to view prices

Photo gallery for Novotel Aachen City

Reception
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Bathroom
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
The current price is RM392
RM419 total
includes taxes & fees
1 Aug - 2 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Separate bedroom
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Peterstr. 66, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 8 min walk - 0.7 km
  • RWTH Aachen University - 9 min walk - 0.8 km
  • Carolus Thermen Bad Aachen - 9 min walk - 0.8 km
  • Aachen Cathedral - 9 min walk - 0.8 km
  • CHIO Stadium - 4 min drive - 2.3 km

Getting around

  • Eurogress Aachen Bus Stop - 6 min walk
  • Maastricht (MST-Maastricht - Aachen) - 33 min drive

Restaurants

  • ‪OZAKI Sushi et Grill - ‬4 min walk
  • ‪Dario - ‬3 min walk
  • ‪Hotmannspief - ‬4 min walk
  • ‪Homeburgers - ‬5 min walk
  • ‪Sultans of Kebap - ‬2 min walk

About this property

Novotel Aachen City

Upscale eco-certified hotel located in Aachen-Mitte
At Novotel Aachen City, you can look forward to a terrace, shopping on-site and an arcade/games room. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a TV in reception and multilingual staff
  • Smoke-free property, a banquet hall and a vending machine
  • 1 meeting room, a 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms include comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • TVs with satellite channels
  • Separate sitting areas, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

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Property entrance

Mercure Hotel Aachen Europaplatz

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  • Pet-friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 679 reviews
The price is RM356
RM381 total
includes taxes & fees
1 Aug - 2 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Is Novotel Aachen City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Aachen City?

As of 10 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Aachen City on 1 Aug 2025 start from RM 392.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Aachen City?

This hotel doesn't offer parking.

What time is check-in at Novotel Aachen City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Aachen City?

Checkout is at noon.

Where is Novotel Aachen City located?

Located in Aachen-Mitte, this eco-certified hotel is within a 10-minute walk of St. Nikolaus Church, Elisenbrunnen, and Eurogress Aachen. Suermondt Ludwig Museum and Couven Museum are also within 10 minutes. Eurogress Aachen Bus Stop is 6 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 15 minutes.

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Novotel Aachen City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 396 out of 855 reviews
Rating 8 - Good. 376 out of 855 reviews
Rating 6 - Okay. 55 out of 855 reviews
Rating 4 - Poor. 14 out of 855 reviews
Rating 2 - Terrible. 14 out of 855 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Great experience and great location!
Stayed 4 nights in Feb 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service
Place is clean and staff is polite and helpful. Close to the old town. In the evening streets did look a bit doggy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
super
Stayed 1 night in Apr 2025

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a comfortable room
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

TOMOYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to park and a great breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent hotel. Large, clean, well-appointed rooms; friendly staff; excellent location. Highly recommended.
Stayed 3 nights in May 2023

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I’d stay more. Highly recommended Hotel in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast room was clean and very quite, no outside noise.
Stayed 5 nights in Sep 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aachen Christmas market

Very convenient for Aachen Christmas market. Super friendly staff. Clean room. Used bar both evenings and drinks were reasonable and delicious. Didn’t have breakfast as we had it on the go from fantastic bakeries and cafes in town. Aachen beautiful - you must see the cathedral!
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
A great stay for a decent price. The area is close to the old.city with only a 10 minute walk to the main cathedral.
Stayed 1 night in Sep 2022

10/10 Excellent

Astrid Louise Hylager

Close to the park
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel within walking distance from downtown. Would recommend.
Stayed 2 nights in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a basic and very clean room. Beds were comfortable and the property was very nice. Would stay here again.
Stayed 2 nights in Jan 2023

8/10 Good

Olanipekun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cool place for vacation. Well organised and close to all shops.. i will choose Novotel over and over again .
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel and supportive staff.

The hotel and particularly, my room was very clean, staff are very helpful. My family did enjoy our stay and the location of the hotel, being at the city centre made it easier to visit different places, and shops which are all within a walking distance. Additionally, the breakfast was very nice as well.
Stayed 3 nights in Feb 2023

10/10 Excellent

Adrianell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and affordability

Good location, especially for the price. Walking distance to old town and all the sites. Great parking in connected garage. Good breakfast. Great stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything meets our wishes!
Stayed 2 nights in Jan 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

It is not our first stay at the Novotel Aachen and we will return in the future. The hotel is very nice. Centrally located. Close to a parking (15 euros a night). Very clean. Very good breakfast.
Stayed 8 nights in Apr 2023

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities
Great service…
Stayed 1 night in Jun 2023

8/10 Good

HARALD

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurogress
Stayed 1 night in Oct 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service
Service and location are good, but the property itself is dated. The shower cabin is too small (good for munchkins). The hotel is next to the central bus hub, which is quite convenient. The excellent Carolus Therme is within a walking distance.
Stayed 3 nights in May 2023