Three Star Hotels in Penz

"There were ants inside the main entrance. The room decorations were dusty. The brown curtains were oily from handprints. The sockets and plugs were dirty. The door lock was messy as if someone had intentionally spread something on the handle. The guests in the opposite room seemed like they live there, and had absolutely no consideration for anyone else. They walked up and down the corridor talking on their phones. They loudly quarrelled with each other. They blow dried their hair at 2am. It was not worthy of a first or second class hotel."

"The room was clean and comfortable with a well equipped kitchenette including a two burner induction cooktop with pots, frying pan and cooking utensils, toaster, electric kettle, coffee maker, plates, bowls, mugs, glasses, small refrigerator and sink with soap and towels, oil, balsamic vinegar, salt and pepper. A small table for two was provided. The bathroom was spotless and well appointed including a towel warming rack which was great for drying a few items of washed clothing. The lack of a lobby/reception staff was a minor issue as the key code and room number did not arrive in my email until about 30min after we were supposed to be able to get in. Fortunately I tried clicking on the link that needed to be completed before arrival and the necessary instructions were there. I tried messaging for assistance via the Expedia app and didn’t receive an answer. The hotel name is on the side of a ban building so it wasn’t easy to find. The entrance is tucked at the back of the bank which also wasn’t clear. There was also no information about parking. I again messaged via Expedia. The response took an hour. A parking garage is close by on a parallel road. If you park on the top floor, one more set of steps takes you to a walkway through to the street the hotel is on. A parking pass is available from the town office. We would return again…and would better know how to park and get in! "

"Everything was perfect! Thank you very much!"

"Clean and suitable for our needs, close to local amenities."