2/10 Teruk
Mohammed Sadat
Pengembara perniagaan
14 Sep 2023
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
he hotel staff were genuinely friendly, with the manager going above and beyond to assist. However, the overall condition of the hotel and its amenities left much to be desired. The bathroom was far from satisfactory, riddled with unsightly cracks and dark spots that made it quite uncomfortable to use. An unexpected encounter with a rat in my room was particularly unsettling, and the non-functional electrical outlets in the room posed a significant inconvenience.
What's more, the absence of proper signage directing guests to the hotel, along with a muddy and unkempt access road, presented an unfavorable first impression. Within the hotel's premises, it was difficult to overlook the presence of persistent mold spots on the walls, indicating a need for better maintenance and cleanliness.
I wish to emphasize that my intention in sharing this feedback is not to disparage the establishment but to provide prospective travelers with an honest account of my experience. It is of utmost importance that the hotel accurately represents the condition of its facilities in its advertisements, especially concerning the pricing structure.
Despite experiencing occasional power cuts, the hotel did have a functional backup generator that promptly mitigated any disruptions. The manager assured me that they are actively working on improvements, but until those materialize, I would exercise caution in recommending it to individuals seeking accommodation that aligns with the prices charged.
Mohammed Sadat
Menginap 3 malam pada Sep 2023