Percutian Percutian ski di Garden Island

Beautiful rooftop, unfortunate stay. Repeatedly asked about the possibility of an early check-in, and was ignored. When we arrive, they insist on their strict rule for early check-in that would cost an additional 20AUD/per hour. Zero Info of this despite asking repeatedly. Had I known the strict policy/fee beforehand, I would have made a different decision and book other hotels, as big chain hotel would grant you rooms directly when it’s available. The hotel gives off boutique vibe but also young but also modern? However 0 hospitality, for 4 stars hotel it feels like staying in a hostel, no one cares for you at all, nor your luggage or helping to open door or basically anything when you lug around big suitcases. Also at the room we stay, there are some noise issues. More importantly, I found the lack of upfront communication VERY DISAPPOINTING and not hospitable. Will avoid next time.

Hôtel centre-ville offrant tous les services. Chambres luxueuses. Restauration appréciée. Stationnement disponible et pratique. La localisation permet de découvrir rapidement les beautés du centre-ville.

The room (which we received a free upgrade for) was very clean, and the staff very attentive. Breakfasts were superb for a continental one. The sound proofing was excellent, as was the choice of restaurants nearby. The only issue was that the shower while fully accessible, meant that water ran all over the floor. The toilet seat also needs to be replaced.

The hotel was lovely and the staff on reception were really helpful. It was a shame that the bar closed at 8pm, i wanted to order some food at 7.20pm but was told last food orders was at 8pm which was the same time the bar closed, I was a bit confused. I was offered room service but I'm not keen on staying in my room to eat so I ended up going to nearby restaurant. My room was a good size, the hotel felt modern and stylish but for me it was missing the cosy factor. Still a nice hotel though.

Hôtel centre-ville offrant tous les services. Chambres luxueuses. Restauration appréciée. Stationnement disponible et pratique. La localisation permet de découvrir rapidement les beautés du centre-ville.

Lively and lovely hotel. Great room And facilities. Comfy bed and very clean and great staff. Breakfast is overrated … but lunch and supper well worth it. Will recommend and will return.