Sumatra Ski Holidays

Excellent Condition

Friendly and helpful staff. Will definitely go back to stay if I go visit Lampung again in the future.

This hotel is just one year old. It is in a beautiful location even for a weekend getaway from Jakarta. The hotel is very well managed and the staff is excellent. I ordered room service a few times and the food and preparation was really excellent. I was pleasantly surprised in all aspects.

nice and pleasant hotel with stunning view and facility, like the room cleanliness, the view and amenity, they have full ranges of spa facilities with nice hot and cool water pools. the hotel is a bit far and secluded , nice point for guest who is looking for good rest and privacy. the only drawback is the hotel management, for hotel that proud to be in service management, the hotel failed to do so, during my stay i was woken up by loud music on the Saturday morning , 6 AM plus, the music was so loud with mirror shaking bass and apparently was from hotel staff mass morning exercise , it was lasted for hours approximately, I called the front desk and specifically lodged complaint case about it , however it was not been taken seriously and I didn’t hear any further news from hotel management. I purposely chosen this hotel for good rest and this should be the sole purpose of the hotel itself, not bugged the guests with full blast music in the Saturday morning , how disappointed with that , and no one treated this complaint seriously

This hotel is just one year old. It is in a beautiful location even for a weekend getaway from Jakarta. The hotel is very well managed and the staff is excellent. I ordered room service a few times and the food and preparation was really excellent. I was pleasantly surprised in all aspects.

Excellent Condition

Friendly and helpful staff. Will definitely go back to stay if I go visit Lampung again in the future.

This hotel is just one year old. It is in a beautiful location even for a weekend getaway from Jakarta. The hotel is very well managed and the staff is excellent. I ordered room service a few times and the food and preparation was really excellent. I was pleasantly surprised in all aspects.