Heerhugowaard Romantic Holidays

Lighting in the room is very unique and exciting. Central walkable location was great.

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

Easy in and out, no hassles. Clean, nice kitchenette.

This property exceeded our expectations. Although it is far from the city proper, this added a plus point in the score given. There was a good neighborhood vibe away from the hustle and bustle of Amsterdam. The property, from the hallway up to the apartment smells very pleasant. The apartment is very clean and equipped woth everything we need. Airconditioning was good as well as all the amenities. So far, I can say this is the best accomodation we ever stayed in. We also stayed in Numa Rome which was very good as well but this I can say is better x Definitely coming back.

The staff were really welcoming and professional. The room was fresh and tidy, perfect for our needs.

The staff were really welcoming and professional. The room was fresh and tidy, perfect for our needs.

Clean room .. nice and friendly staff

pool and sauna were excellent, there is a hot tub but it was out of order sadly