Quan Lan Island Pet-friendly Holidays

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

The receptionist with the glasses was very cute and very helpful

Beautiful, clean, fresh hotel and the guest services were friendly and very helpful making dining suggestions.

Quite the best hospitality of any hotel I have ever stayed at.The staff were amazing and truly welcoming, offering help and suggestions.They really made our stay special. The hotel is lovely with incredible views and is a calm oasis in a busy city. Breakfast buffet was delicious and varied.Special mention for Flower who was just wonderful, and Nicolas (also wonderful) who gave us his selection of foodie highlights to try, which was super helpful.Bartender (sorry didnt get his name) brought us cocktails on the roof in the rain.Honestly these folks know true hospitality!!

I have stayed at Elegant Suites for many years now and if anything it continues to improve. The facilities including restaurant, gym, swimming pool and spa are uniformly excellent. The gardens are beautiful and Jenny and all of the staff cannot do enough to assist with any query or request. Obviously there is a lot of construction work presently underway in the local area but Elegant Suites is an Oasis from all all of that and once inside the complex you would hardly know. I would not stay anywhere else in Hanoi and unreservedly recommend. James Collins

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

The receptionist with the glasses was very cute and very helpful