Samae San Island Luxury Holidays

I gave 4 out of 5 stars is due to the sound from the AC, sometimes it tends to get abit loud for a few minutes and then back to normal again. Other then that the surrounding area is good, there is a gym nearby, school, parks, mall, king power duty free mall and finding food and drinks is not a problem at all.

Everything was perfect. Close walk to the mall.

The room is big and comfortable. It is lift is too small as difficult to get in as need to wait for few round to get in. Overall, the hotel is good

It was nice to stay at least one night, customer service phenomenal Ty!!!

Good service, room clean, delicious food . Thanks

The breakfast is excellent. The staff are polite and very courteous in attending to you. The rooms are spacious and well equipped. The gym is small and limited. The swimming pool is under renovations.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Generally, we enjoyed our stay at Lebua. The staff were extremely friendly. However, we were extremely frustrated with the operation of the television in our room. It would often glitch, send messages about the connection, wouldn’t turn on or off or just froze. We did notify the front desk and they did send a technician each time for a total of three times on three separate occasions. Finally on our last night, the television stopped working altogether. When we notified the front desk ONCE again about the same issue over the last ten days we spent at the hotel, we asked to speak with the manager at check out. We were informed by a manager, should we decide to return to Lebua in the future we would somehow be compensated. For the price of this hotel it is unacceptable to be inconvenienced by a faulty television. I think we should be compensated with some expense taken off the total of our bill.

I gave 4 out of 5 stars is due to the sound from the AC, sometimes it tends to get abit loud for a few minutes and then back to normal again. Other then that the surrounding area is good, there is a gym nearby, school, parks, mall, king power duty free mall and finding food and drinks is not a problem at all.

Everything was perfect. Close walk to the mall.

The room is big and comfortable. It is lift is too small as difficult to get in as need to wait for few round to get in. Overall, the hotel is good

Great location and helpful staff

The breakfast is excellent. The staff are polite and very courteous in attending to you. The rooms are spacious and well equipped. The gym is small and limited. The swimming pool is under renovations.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.