Ersha Island Luxury Holidays

There are no smoke-free rooms, and the bathrooms require thorough cleaning to remove the mould. The place is good in terms of accessibility and has lots of places to eat out. I love the location, and the cleaning staff are excellent. The front desk staff go above and beyond to help. The airport pickup by the hotel for 300 yuan is crazily expensive. An average of 80-130 yuan is ideal. The breakfast is very good, and the manager was very attentive to guest complaints.

Staff was friendly. Spacious room and bathroom. Bed was huge and comfortable. location is good, near metro and bus station, convenient store, restaurants all within short walking distance.

They didn’t give us free breakfast as stated in the booking. We had to ask them and show the proof in order for them to give us the tickets. The room is not clean and stains on the bedsheets. The TV does not work even restarted multiple times. The air condition temperature meter is broken. It gets really cold as it never turns down the fan speed automatically. It gets quite loud outside at night because the insulation is poor. Sound isolation is poor as we heard the entire conversation with a mom yelling at their kid at night for an hour.

I spent a total of 4 days here without any complaints The breakfast selection was great. The location and overall stay was good.

The room is clean and neat, the staff is very friendly and helpful. It’s a great hotel with history and nice restaurants and exhibitions on site. Highly recommended.

The room was spotless, The staff was friendly and provided excellent customer service. Check-in, Check-out was a breeze and Gene was very helpful and so was the hotel manager. I highly recommend this hotel if you plan to vist Guangzhou for business/pleasure. Thank you!

Clean room and staff was very nice.