Suwakyo Promenade Kid friendly Holidays

Excellent service and friendly people

Really amazing backyard with smoke and light show every 40 minutes.

Wonderful hotel near Shinagawa Station! Highly suggest. This was our first hotel in Japan and was such a perfect landing space. The staff was helpful, the room was well arranged (and roomy), overall facility was perfect for us. AND it was only a short walk to a super busy station, so it was easy to get around! Stay here - splurge on a corner room - start your trip off right like we did!

Really amazing backyard with smoke and light show every 40 minutes.

Amazing room, great location and fantastic staff.

This apartment hotel looked pretty new or newly renovated. Our apartment was very clean. The beds were pretty comfortable. The shower was excellent with strong, even pressure. Outside of the apartment, I just wished they had an espresso machine instead of just regular coffee. It was a pretty far walk to get to a Starbucks or a coffee shop. The place is close to convenience stores and a fairly short walk to restaurants. Easy to get around Ginza area and to the train station. Though we also used Uber a few times. The front desk staff are fairly nice and courteous though they could be more enthusiastic and look more like they like their jobs. I just wish the room with an open view was available when we booked as our apartment window only had a view of the building wall next to ours. Overall, it was a pleasant stay. Would probably stay here again.

The staff were very helpful. The room was clean and well maintained, although very warm even when turning down the thermostat. Have an option to choose amenities, tea, coffee, water, etc. is a great option and less wasteful than it automatically being set everyday. We had a wonderful stay, thank you!

Great place to stay!

Overall, the location & the room were great. Somehow my room's bathroom & toilet were not get cleaned daily for the first 4-5 days. I asked the housekeeping team to action. After that, they started to clean properly. Apology letter was nice touch. Other guests from Asian countries were quite loud & noisy in the hallway in some morning. I made a complain via phone. The situation was quickly solved. Thank you for the hotel staff's quick action. I will stay at the hotel again.