Isla Contoy Beach Holidays

Clean rooms and very friendly staff. Very fun party atmosphere

Clean rooms, friendly staff

The pool and the people there are amazing! Miguel treated us like family by the pool, all day, every day. Eladio was a friends butler and was just the sweetest. Italian for lunch was one of the best meals there- the pesto being the stand out on our last day when it rained. Also the pork at Hidden Garden was a surprising star.

Very accessible to the bus, which is very cost convenient. I cannot express how amazing the food is in here. The performances were amazing too. There is beach access the the customer service is amazing. Such a pleasant experience! I have stayed at tgis hotel at least 4 times within the las year. I look forward to being back. Dont miss out on the taco station!

Beach view looked nice

The staff was so kind and accommodating through our entire stay!

The pool and the people there are amazing! Miguel treated us like family by the pool, all day, every day. Eladio was a friends butler and was just the sweetest. Italian for lunch was one of the best meals there- the pesto being the stand out on our last day when it rained. Also the pork at Hidden Garden was a surprising star.

This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.