Caribbean Islands Beach Holidays

First, I want to say that we had a GREAT time. The property is absolutely gorgeous!

Staff was very helpful. Some very friendly made us feel like family! Juan, Omar, Daysi to name a few!

Resort service and rooms clean spacious. Food really good friendly staff. Will definitely will be back.

The rooms are spacious and comfortable but dated. The pool is large and water is cleaned and chemically kept up daily. The tiling is in bad shape missing 10-20% or more in every area of the pools floor. The food was ok, last year stayed at the majestic colonial and food was better there. Staff was great at both places Colonial last year and Elegance this year, but the pool staff at the elegance especially Peppa & Michelle were so much fun to interact with. I will say they made the pool scene so much better. Overall I would go back just for that, but the pool needs severe maintenance on the tiles and rooms need upgrades.

Rooms and beds are really good. Food not that tasty, and a lot of flies in restaurants, buffet we got sick from it. Amenities pool were nice, check in service was good. Night club, need a good DJ, they have to play more merengue domnican music, 90% is regueton.

Overall, my wife and I liked the resort, but we wouldn't stay here again. ​The Positives: We stayed in the Platinum section, and the room was great—very spacious with an excellent layout. We really enjoyed walking around the property and seeing all the roaming wildlife, especially the plenty of peacocks and ducks. The beach was beautiful with plenty of palapas for shade. In the evenings, we mainly hung out at the Platinum bar, and Jose the bartender was fantastic. The property overall is well-maintained. ​The OK: We only ate at the buffet, and it was just okay—nothing special, but not bad. When it comes to cleanliness, my wife didn't feel the public areas were all that clean, though I wouldn't say it was horrible. I also wish they had water filling stations around the property rather than just relying on plastic water bottles. ​The Negatives: During our stay, the air conditioning for the entire resort broke down for about a day and a half. While I understand that these things happen, I didn't feel the staff did a great job of communicating updates to the guests. Additionally, my wife became nauseous, and we actually had to leave a day early. She had only eaten a minimal amount of food there, so we aren't 100% sure the resort food was the cause, but we aren't sure what else it could have been. I ate plenty and felt completely fine.

Staff was very helpful. Some very friendly made us feel like family! Juan, Omar, Daysi to name a few!

First, I want to say that we had a GREAT time. The property is absolutely gorgeous!

Staff was very helpful. Some very friendly made us feel like family! Juan, Omar, Daysi to name a few!

Resort service and rooms clean spacious. Food really good friendly staff. Will definitely will be back.