Percutian Percutian pantai di Kepulauan Similan

Clean friendly staff

Check-in was very unorganized. I waited over 2 hours for a clean room because the room I was “upgraded” to had a puddle of water inside and smelled moldy. The second room I was provided was better, but the overall experience was disappointing. After everything I had already dealt with, I asked if dinner for two could be provided as a courtesy and was told no. About 45 minutes later, I was offered coconut water instead. The lack of urgency, communication, and effort to make the situation right made an already frustrating check-in experience even worse.

Avoid this hotel! The service at this hotel is the worst I have ever experienced! They promised us the room would be ready in 20 minutes, and after 20 minutes, we politely asked and out of nowhere, both front desk ladies gave us an attitude with a face! We tried to chill and they promised us another 20 mins, and again, after the 20 mins, they still didn't bother to update us until we asked again. Again, the room is still not ready. Apparently, they just simply promised us, without even talking to their team member about getting the room ready. So, they just simply lied and then had the audacity to give us an attitude. Very rude! So, don't expect any “service” out of this hotel. It doesn't exist here! Even at the restaurant, they don't care about you till you have to walk and find the staff to get a menu. It affected our stay to the extent we decided to move to another hotel the next day! Our booking is obviously burnt, but we feel so much better after we left this property! Location-wise, it is located near the walking street which makes the beach in front of the hotel very busy. It is also near the jetty and we keep hearing the boat engine all the time. They also played loud music till midnight. There is not much they can do about this, but their service was the worst we ever experienced.

Fantastic resort in a beautiful location on the sunrise beach. The staff were very friendly & helpful especially the managers DK & May. The food was great with a large selection for breakfast. There are two beautiful pools one with a swim up bar. The room was modern with beautiful sea views. It’s an ideal location on the island & just a short walk away from Sunset beach & walking street where all the restaurants & bars are. We would highly recommend this hotel but not for families with children. We feel it’s more of a couples resort or families with adult children.