Muuido Island All inclusive Holidays

Overall the value of this hotel holds up. It’s convenient for airport shuttle and close to metro. Rooms were clean and efficient, nothing fancy. This is the first hotel I stayed at that charges for late check- out for just one hour. Maybe this is normal, but it would have been nice if that was a free option.

Beautiful location right next to a lot of shopping and restaurants. Gorgeous spacious room with beautiful city view. Loved loved loved the amenities.

Staff are professional and friendly, room is spacious, location is convenient as well

Location is very good. Overall good stay, except a leaking faucet in shower booth.

very attentive and well mannered. the service was spot on and the property was very clean and spacious. We were able to communicate without any language barriers.

The location is truly top-notch—within walking distance to Eonju, Sinnonhyeon, and Gangnam stations. Unfortunately, that's where the positives end for me. Although Expedia listed this as a 5-star hotel, I would rate it no more than 4 stars. The room felt dated, the chair at the desk squeak upon any movement. Even small details like the retractable laundry line above the bathtub didn't work properly; after I pulled it out, the string failed to recoil back into the holder. Housekeeping was a major letdown. The bathroom floor mat was removed on day one and never replaced until my final day. A face towel was taken on day three and also not replaced until my last day. On day three, one of the bathrobes was removed and never replaced (though since I was alone, the second one sufficed), nor was I given bottled water. On my last day, the room finally had a floor mat, two face towels, and two bathrobes. I found a pumpkin seed under the desk, clearly left by a previous guest. One small positive: I was on a low floor and could open the window for fresh air, which was a nice touch. Prior to my stay, I messaged the hotel to ask about the airport bus at 2 AM and whether the airport bus served the hotel. I was assured that the bus does stop right in front. However, upon arrival at Incheon airport, I discovered this is only true after 6:30am. Given the price, the dated condition of the room, and the poor housekeeping, I likely won't return—despite the location.

This place was easy. 3 malla connected to each other and all the staff in the hotel are very courteous and helpful. I will recommend everyone stays at the hotel, especially if you’re a first time in Korea.

What unbelievable hospitality, care, and professionalism. My wife and I were truly blown away. Thank you all for an amazing stay.