Salzkammergut All inclusive Holidays

One of the most amazing aspects of our stay was meeting Erni, who greeted us when we walked into the reception area. Her face lit up smiling and she knew our names, not sure how so I’m guessing she looked us up in advance on the internet or something. Anyway, it was a nice surprise. When we told her that the next day we will miss being able to get breakfast because we have to leave at 7:30am for a reserved outdoor activity, she offered to prepare a special private breakfast for us at 7:00am. There were five of us (my husband, two adult daughters, son in-law and myself), and she said no problem. The next morning when we arrived in the dining room, she had prepared a feast on a table nicely decorated and set. We couldn’t believe the variety and portions that she prepared. There was a large platter full of sliced meats & cheeses, separate fruit bowls of freshly cut pineapple, grapes, plums, a basket full of different breads, buns, croissants filled with chocolate-mmm to die for, carafes of juices, a pitcher of coffee, and lastly freshly cooked scrambled eggs, sausages and bacon in a large cast iron pan that would be enough to feed 10 people. We were all in awe with the delicious breakfast, and we felt that we were treated like royalty. Erni was very friendly, and went over the top accommodating our schedule. We booked 2 rooms and it was very nice being right next to each other. We loved the extra private room in the back where one of my daughters stayed. It was perfect.

Loved the pool. Breakfast buffet was excellent. Location in Bad Aussee couldn’t be better.

Overall, a mixed experience. Pros : Parking : Very convenient, easy to access, and useful parking on-site. Room : Spacious, pleasant, and comfortable to stay in. Location : Excellent location, perfect as a base for day trips and exploring the area. Cons: Housekeeping : Room cleaning was poor and careless. Breakfast : Pretty basic and lacked variety. Unacceptable Policy & Staff Attitude : A very petty and strange attitude from one of the managers/supervisors. He strictly prohibited filling up a personal travel mug with coffee at breakfast to take out, claiming we would have to pay extra for it! I have never encountered such a cheap and unwelcoming policy in any hotel I’ve ever stayed at.