Djurgården All inclusive Holidays

We enjoyed our stay at Freys hotel. The location was excellent being walking distance to most things plus being a transport hub. Shopping was just around the corner. Breakfast was excellent with lots of choices. Our room was spacious and well equipped. Would really recommend. Stockholm is lovely.

Very beautiful hotel, beds were great, location walking distance from all attractions.

Center city location was perfect for us. All of the staff were very friendly and helpful and the breakfast was excellent.

Interesting hotel in a great location with pleasant staff

Breakfast could have been earlier, heat control was not the best. The hotel overall was good.

Very beautiful hotel, beds were great, location walking distance from all attractions.

I’m writing this review with mixed feelings, as my March stay at this hotel was excellent – the room was in great condition and the service was outstanding. Unfortunately, my recent visit fell far short of those expectations. Upon arrival, my initial room had an unpleasant odor that made it uninhabitable, requiring me to request a room change. The spa facilities were poorly maintained, with what appeared to be half-eaten fruit left in the area throughout my entire stay. The gym experience was particularly disappointing due to unprofessional staff behavior. During my workout, staff members walked through my exercise space without any acknowledgment or courtesy while I was warming up. On a positive note, the general hotel staff were nice and helpful throughout my stay, which made the other issues even more disappointing by contrast. Given how pleasant my previous stay was, I had high expectations for this return visit. Unfortunately, the decline in room quality, facility cleanliness, and gym staff professionalism made for a truly disappointing experience overall. I hope management addresses these issues to restore the standards I experienced during my March visit.​​​​​​​​​​​​​​​​

Very nice place. Small rooms but nice beds and the staff at front desk were very accommodating. Especially Andrea, she was very helpful.