4/10
This is not the first time we’ve stayed at this apartment and we’ve never really had major issues up until this particular stay. We put a few this in the dryer after washing them and just for us to come back and realize that some of our things were stolen. We immediately contacted customer service where we were told that it would take a whole to go through the footage and that they have way more pending matters to attend to. I made it very clear that we’re talking about a theft that happened in their vicinity where you would only have access to if you had an access code. The following day we went to the police station to make an official report and contacted customer service again. Informing them that the footage must be sent to the leading police officer in this case and even with this there was a whole back and forth. Another incident too that occurred on the same day. I reserved a parking spot at around 10:30pm I was not able to get out of the parking garage. Called the company in charge (Share P) was on the call for over an hour trying to get them to open the barrier but no one picked up as usual. Called Customer service of the apartment and their words were: There is nothing we can do for you. I contacted the police and they were able to help out but also stated that they were surprised about this behavior. And a side note too concerning the theft we were told that this isn’t the first time. Book at your own risk. Terrible experience. We will take legal actions.
Lydia
Menginap 4 malam pada Jun 2025