Dear Francis, Thank you very much for your great review. We are very happy to read, that you could enjoy your stay with us right in the Oldtown Zurich and that our friendly staff has remained in good memory. It would be a pleasure to welcome you one day again. Until then wish you all the best, Your Team-Alexander

Dear Katrin,Thank you very much for staying with us and for your kind words for our friendly and helpful staff. During your stay you profit form free entrance to Zurich Zoo and the art museum. For tickets just contact our reception team directly. It would be a pleasure to welcome you one day again. Best regards from Zurich

Dear Paul,Thank you for staying with us at Hotel Alexander Zurich and thank you for your great rating. We are really happy to see, that you enjoyed your time in Zurich and that our friendly staff and central location, right in the Old Town could contribute to a wonderful stay. Many famous sights, restaurants and bars are just within walking distance - even Zurich lake is just a 10 minute walk away. We would be pleased to welcome you to another time again. Until then we wish you all the best from Zurich.

Dear Douglas,Thank you for your positive feedback about our Hotel Alexander Zurich and its location in the charming old town district! We are very pleased to hear that you enjoyed the proximity to shopping, restaurants and sights. We are proud that you emphasised our free museum passes and the helpful and friendly staff. It is very important to us that our guests feel comfortable in our clean and well-maintained rooms. We are also pleased that you mentioned the free car park. It was a pleasure to have you as our guest at Hotel Alexander Zurich and we hope to welcome you again soon!

Dear Jerome,Thank you for taking the time to share your feedback about your recent stay at Hotel Alexander. We are very happy to see you rated us with 5 stars.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Hotel Alexander in the future.Best regards,

Dear JohnThank you very much for your stay at Hotel Alexander Zurich. We are so happy to read, that you could enjoy a great stay with us and that or central location, friendly staff and good breakfast could contribute to a wonderful stay. It would be a pleasure to welcome you one day again at Hotel Alexander Zurich.Until then we wish you all the best.

Dear XiaoboThank you very much for your amazing feedback. We appreciate your great ranking and are happy to see, that you enjoyed your stay at Hotel Alexander Zurich. Many restaurants, bars, shopping possibilities and famous sights are just a couple walking minutes away. During your stay you profit from free entrance to Zurich Zoo and the art museum. We would be pleased to welcome you one day again. Best regards from Zurich, Rina and Team-Alexander

Dear Robert, Thank you for taking the time to share your feedback with us. We apologize for the disturbance you experienced during your stay. We understand that noise disruptions can greatly affect the quality of your sleep and we sincerely apologize for the inconvenience caused. Your comments have been noted and we will make efforts to address this issue to ensure a more peaceful environment. We are located in the hart of the biggest city in Switzerland. Like all big cities it can get noisy especially on weekends. We wish you all the best. Warm regards

Dear Brandi,What a joy it is to receive your outstanding 10 out of 10 review on Hotels.com! At ***Hotel Alexander, we aim for nothing less than providing an exceptional experience, and it's heartwarming to know we hit the mark with your stay.Your great review are a testament to the dedication of our team, and we are immensely proud to have made such a positive impact on your visit. It's feedback like yours that inspires and motivates us to keep raising our standards.We are looking forward to the opportunity to host you again and to continue exceeding your expectations. Thank you for choosing ***Hotel Alexander, and please let us know if there's anything we can do to make your next stay even more memorable.With warmest regards and a heartfelt thank you,

Dear Gloria,Thank you for taking the time to share your experience and for awarding us a 4 out of 5 rating on the Expedia booking platform. We are glad to hear that you found our rooms clean and our staff friendly during your stay at Hotel Alexander.We appreciate your feedback regarding the toiletries. While we aim to provide the essentials, we understand that guest preferences can vary, and we take note of your comment for our future considerations. Our focus is always on delivering comfort and convenience within the scope of a three-star establishment.We're pleased to know that our location in the midst of the old town added convenience to your visit, allowing you easy access to explore the charms of the area. Also, we're glad that our parking facilities met your needs, as we understand how important this aspect can be for our guests traveling with cars.We aim to provide a comfortable and welcoming environment for all our guests, and we are constantly looking for ways to enhance our services. Your feedback is invaluable in this process.Thank you once again for choosing Hotel Alexander, and we hope to have the opportunity to welcome you back in the future, perhaps exceeding your expectations and turning that 4 into a 5!Warm regards,

Dear Deborah,Thank you so much for your wonderful 5-star review on Expedia! We are thrilled to hear that you had such a positive experience with us. Our team strives to provide exceptional service and amenities, and it's heartening to know that our efforts, from offering stamps and umbrellas to ensuring fast wifi, made your stay more comfortable. We're especially glad that you enjoyed our breakfast selection featuring real scrambled eggs and bacon. Your kind words about our immaculate rooms are greatly appreciated as well.Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for choosing us for your stay and for taking the time to share your experience.Warm regards,

Dear Kate,Thank you for taking the time to share your feedback with us regarding your recent stay at Hotel Alexander. We appreciate your honest insights as they are crucial for us to understand where we can improve.We are sorry to hear that your experience did not entirely meet your expectations. We aim to provide our guests with the highest standards of service and comfort, and it seems we fell short in this instance. If you could provide more specific details about the aspects of your stay that were not satisfactory, it would greatly help us in addressing these issues promptly and efficiently.Your feedback is invaluable to us, and we hope you will consider staying with us again. We would love the opportunity to provide you with the exceptional experience that so many of our guests have grown fond of.Thank you once again for your review, and we look forward to the chance to serve you better in the future.Warm regards,

Dear Thierry,We are sincerely grateful for your perfect score review on Hotels.com. It brings us immense joy to learn that you thoroughly enjoyed your experience at Hotel Alexander.Your satisfaction is the highest accolade for us, and it motivates our team to continue delivering the exceptional service and memorable stays that our guests deserve.Thank you for choosing us for your stay. We look forward to the pleasure of welcoming you back in the future for another exceptional visit.Warm regards,

Dear Harsh,We are thrilled to receive your 5-star review on Expedia and are so grateful that you took the time to share your experience at Hotel Alexander!It brings us immense pleasure to know that our staff, especially Mr. Marc, were able to contribute positively to your visit to Zurich by assisting with sightseeing plans and providing information on local transportation. Our team takes great pride in offering helpful, personalized service to ensure that our guests have a memorable stay.We're glad to hear that you enjoyed the amenities like the coffee machine in the lobby and our breakfast selection. We strive to provide a comfortable and inviting atmosphere, complemented by such conveniences.We understand that room sizes in historic city center hotels can be a surprise to some of our guests, and we appreciate your understanding and flexibility on this matter. It's wonderful to know that this aspect did not diminish the enjoyment of your stay.Your satisfaction and happiness are our highest rewards, and we are delighted that you chose to stay with us. Should your travels bring you back to Zurich, we hope to have the pleasure of welcoming you again at Hotel Alexander.Warm regards,

Dear Dave,Thank you for taking the time to review your stay with us at Hotel Alexander and for awarding us a positive 4 out of 5 points. It's wonderful to hear that you found our location convenient for exploring the city and that the variety of nearby dining and shopping options added value to your visit. We're also glad that you enjoyed our breakfast selection and that our front desk staff made a positive impression with their helpfulness and friendliness.We're pleased that we could accommodate your early arrival with a swift check-in process; we understand how refreshing it can be to settle into your room after a long journey.Regarding the VIP benefits through Expedia, we sincerely apologize for any misunderstanding. We strive to provide upgrades and free parking whenever possible, as a part of the VIP benefits. However, these perks are indeed subject to availability, especially during periods when the hotel is fully booked. We regret any disappointment this may have caused, and we want to thank you for your understanding of the constraints we sometimes face in this regard.Your feedback about the room size and comfort is valued, and it’s good to know that the bed met your comfort needs and the room was up to our cleanliness standards. Regarding the clicking sound you mentioned, we apologize for this inconvenience. Please know that our team is always on hand to address any concerns or issues, and we would have been more than willing to investigate this for you or find an alternative solution to ensure your complete comfort.We appreciate your feedback as it enables us to improve and continue to provide our guests with the best possible experience. We hope to have the opportunity to welcome you back in the future, and if there’s anything we can do to make your next stay even more comfortable, please don’t hesitate to let us know.Warm regards,

Dear Clarisse Joy,Thank you for taking the time to leave us such a wonderful review and for giving us a perfect rating on Expedia. We are thrilled to hear that our reception team made you feel welcomed and were helpful during your stay. Our staff strives to provide outstanding service, and it's encouraging to know that their efforts have resonated with you.We're delighted that you found the hotel's facilities to your liking, with a balance of modernity and coziness, and that the cleanliness of our environment met your expectations. We constantly work hard to maintain a high standard for our guests.We understand your comment regarding the noise at night due to our central location amidst restaurants and bars. While the lively surroundings contribute to the vibrant Zurich experience, we also appreciate that it can impact our guests' rest. Please know for any future visits, we are more than willing to assist in allocating a room that is as quiet as possible, so do let us know your preference.It’s wonderful to learn that our location was not only convenient for enjoying the local nightlife but also for your travel to Zurich Airport. We are glad that this made for a seamless and stress-free end to your stay.Once again, thank you for choosing Hotel Alexander. We hope to have the pleasure of welcoming you back for another perfect stay in the near future.Warm regards,

Dear Mark,We are truly grateful for your generous review and perfect rating following your stay with us at Hotel Alexander. It is heartening to know that our location served you well, offering convenient access from the main station and that our team's friendliness contributed positively to your experience.Your commendation on the cleanliness of our hotel is very much appreciated. We take great pride in maintaining high standards and it's rewarding to hear when this is noticed and appreciated by our guests.We're also delighted to learn that you enjoyed our breakfast offerings. We understand the importance of starting the day with a satisfying meal and we're glad we could provide that for you.It's our aim to provide a welcoming and comfortable environment for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to host you again should your travels bring you back to Zurich.Warmest regards,

Dear John, Thank you very much for your feedback. We are happy to read, that you enjoyed our very central location in Zurich.Located, right in Oldtown Zurich Hotel Alexander offers a perfect starting point for exploring the City with all its sights, restaurants, bars and shopping possibilities.It would be a pleasure for us to welcome you one day again. Until then we wish you all the best from Zurich.

Dear RyanWe would like to thank you very much for your kind review. We are very pleased to hear that you were happy with your stay at Hotel Alexander Zurich.It is great to know that you received a complimentary room upgrade and that our staff were so attentive and helpful to you. We go out of our way to ensure that our guests feel comfortable and well looked after and it is great to hear that we were able to meet your expectations.You seem to have enjoyed the location of our hotel, surrounded by numerous restaurants and shopping opportunities. We are proud to be in a vibrant neighbourhood that offers our guests a wealth of activities and amenities.It is very gratifying to hear that you felt safe in our neighbourhood and are willing to stay with us again. We would be delighted to welcome you back again and look forward to being at your disposal for your next stay.Thank you again for your positive feedback. We look forward to seeing you again!All the best from ZurichRina and Team-Alexander

Dear JenniferThank you for taking the time to share your experience at Hotel Alexander Zurich. We are pleased to hear that you enjoyed the location of Hotel Alexander and appreciated the convenience of being close to the Old Town, Zurich Central Station and other attractions.However, we are sincerely sorry to hear that you found your sleep affected due to street noise. We understand the importance of a restful night's sleep and we are sorry that we could not meet your expectations in this regard. We appreciate your feedback regarding the earplugs provided and will ensure that we take all possible steps to minimise the noise levels in our rooms so that future guests have a more pleasant experience.We are pleased that you spoke positively about our friendly staff and the amenities in our lobby, as well as the breakfast. We will continue to work hard to provide our guests with a pleasant stay and your suggestions will help us improve.We hope that you will give us the opportunity to welcome you again in the future. We will make sure that your next stay will be even more enjoyable. Thank you for your valuable feedback.Best regardsRina and Team-Alexander

Dear Jerry,thank you very much for your great feedback. Hotel Alexander is indeed very central located, right in Old Town Zurich. Many restaurants, bars, shops and famous points of view are just within walking distance. During your stay you profit from free entrance to Zurich Zoo and the art museum.We would be pleased to welcome you one day again at Hotel Alexander Zurich.Best regards

Dear GuestThank you so much for taking the time to share your feedback about your recent stay at ***Hotel Alexander. We truly appreciate your valuable input, and we're thrilled to hear that you had a positive experience with us, earning us an impressive 8 out of 10 points.Your satisfaction means the world to us, and we are delighted to have met your expectations during your stay. It's our goal to provide exceptional service and comfortable accommodations, and it's rewarding to know that we hit the mark.If there are any specific aspects of your stay that stood out to you or any suggestions for how we can make your next stay even better, please don't hesitate to let us know. Your insights are invaluable to us as we continually strive to enhance our guests' experience.We genuinely look forward to hosting you again at ***Hotel Alexander in the future. We're committed to maintaining the high standard of service that you experienced during your recent visit, and we can't wait to welcome you back with open arms.Once again, thank you for choosing us for your stay, and we hope to see you soon!Warm regards,

Dear Andres,We wanted to take a moment to express our heartfelt gratitude for your fantastic 5 out of 5 point review of ***Hotel Alexander on Expedia. Your positive feedback has brightened our day, and we are thrilled to know that you had such a wonderful experience during your stay.Your kind words truly motivate and inspire our team to continue providing exceptional service and maintaining the high standards that we aim for. It's guests like you who make our efforts truly rewarding.If you have any additional comments or suggestions that could further enhance our guest experience, please do not hesitate to share them with us. Your insights are invaluable as we continuously strive to improve.We hope to have the privilege of hosting you again in the future. When you return, we'll do our utmost to ensure your next stay is just as memorable as this one.Thank you once again for choosing ***Hotel Alexander, and we look forward to welcoming you back with open arms!Warmest regards,

Dear David,Thank you ever so much for taking the time to share your fantastic 5 out of 5 point review of ***Hotel Alexander on Expedia. Your kind words have truly warmed our hearts, and we are delighted to hear about your wonderful experience during your stay with us.Our team at ***Hotel Alexander takes great pride in providing exceptional service to our valued guests, and we are thrilled to know that you found our staff to be helpful, polite, and courteous throughout your stay. Your praise means the world to us, and we will be sure to pass on your compliments to our dedicated team members.It's also wonderful to hear that you found the hotel clean and quiet, and that our location was convenient for everything you needed in Zurich. We're pleased to have contributed to your enjoyable visit to this beautiful city.We can't wait to welcome you back to ***Hotel Alexander whenever you decide to return. Your continued support and enthusiasm mean the world to us, and we're looking forward to providing you with another memorable experience.Should you have any special requests or preferences for your next stay, please don't hesitate to let us know. We're here to ensure your next visit is even more delightful.Warmest regards,

Dear Helen,Thank you so much for taking the time to share your wonderful 5 out of 5 point review of ***Hotel Alexander on Expedia. Your kind words brightened our day, and we are thrilled to hear that you had such a fantastic experience during your stay with us.It's great to know that our central location, near restaurants, the train station, and shopping areas, added convenience to your visit. Zurich indeed has so much to offer, and we're delighted that you found our hotel to be perfectly situated.We're especially pleased to hear that you found our staff to be very friendly and accommodating. Providing exceptional service and making our guests feel at home is our top priority, and your compliments are truly appreciated. We'll be sure to share your kind words with our dedicated team.We can't wait to welcome you back to ***Hotel Alexander on your next visit to Zurich. Your return is something we eagerly look forward to, and we'll do our utmost to make your next stay just as enjoyable as this one.If there's anything specific you'd like during your next stay, please don't hesitate to let us know. We're here to ensure your stay is nothing short of perfect.Warmest regards,

Dear Jeannette,Thank you so much for sharing your experience and leaving such a wonderful review regarding your stay at Hotel Alexander. We are overjoyed to learn that our staff made a significant impression on you and that you found them to be outstanding!Our team works diligently to provide warm, attentive, and exceptional service to all our guests, and it’s always rewarding to hear when we’ve succeeded in making a guest’s stay special. Your kind words have been shared with the entire team, and it has brought smiles to all our faces, knowing that our hard work has been recognized and appreciated.We strive to maintain high standards in all our services and your acknowledgment motivates us even more to continue our efforts in providing excellent hospitality.Once again, thank you for your uplifting feedback. We look forward to the opportunity to welcome you back to Hotel Alexander in the future and endeavor to make your next stay as pleasant and enjoyable as the previous one.Warm Regards,

Dear Carol,First and foremost, thank you for taking the time to share your feedback regarding your recent stay at Hotel Alexander. We genuinely appreciate all feedback as it helps us to grow and serve our guests better.It's wonderful to hear that you had an enjoyable two weeks in Switzerland and that our location, close to local cafes, added value to your experience. We're also pleased to know that our staff, especially the gentleman who assisted with your bags, made a positive impact on your stay.However, I'm truly sorry to hear about your experience with our reception and the initial room allocation. Please accept our apologies for not meeting your expectations. Every guest's experience is of utmost importance to us, and we always strive to offer the best service possible.Regarding the extras, we sincerely apologize if this was not communicated clearly during your stay. At Hotel Alexander, we do pride ourselves on offering several complimentary amenities, including the first filling of the minibar, free coffee and tea available in the hotel lobby 24/7, free apples, complimentary entrance to the art museum and zoo, and the free portable wifi routers which allow guests to stay connected throughout Switzerland. These are some of the benefits we provide, which, as you pointed out, are not standard offerings at every hotel.Your candid feedback is invaluable, and we will certainly take your comments into consideration to enhance our guest experience. Should you decide to return to Switzerland, we would be grateful for another opportunity to host you, ensuring a seamless and delightful experience from start to finish.Warm regards,

Dear Georgina,Thank you immensely for taking the time to share your delightful experience and awarding us a full 5-star rating following your stay at Hotel Alexander. We are absolutely thrilled to hear that you enjoyed our prime location, comfortable accommodations, and the variety of breakfast options available.We understand the importance of having a quiet and comfortable space to come back to after a day of exploring, and we’re glad that our rooms met your expectations, even if they are in a typically small European style. We’re pleased to learn that the amenities we offer, including plug converters and portable Wi-Fi hotspots, added convenience to your stay.Special thanks for acknowledging the efforts of our front desk staff, Katrina. It is heartening to know her helpfulness and friendly demeanor contributed to making your stay even more enjoyable. Your kind words have been shared with her, and the rest of our team, and have served as a wonderful source of motivation.Our goal is to make all our guests feel welcome and attended to, and feedback such as yours assures us that we are succeeding in our mission. Once again, thank you for your glowing review. We eagerly look forward to welcoming you back to Hotel Alexander and hope to continue exceeding your expectations.Warm Regards,

Dear Nancy,Thank you so much for your positive review and for choosing to stay with us again, especially after such unpleasant times we have all been through.We are happy to learn that the enthusiastic welcome provided by our front desk staff has contributed to making your stay memorable and has affirmed Hotel Alexander as a favourite destination of yours. It’s our goal to cultivate a hospitable and welcoming environment for all our valued guests, and we’re thrilled we could achieve this for you once again. We can’t wait to host you again soon and if there is anything you need or anything more we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Kindest regards,The Hotel Alexander Team

Dear StanleyThank you for your stay and for taking the time to leave us such a review! We are thrilled to hear that you found our location convenient for visiting the local attractions and that our staff was able to make your stay more pleasant.We hope to welcome you back to our hotel in the near future and provide you with another wonderful experience. Kindest regards,The Hotel Alexander Team

Dear Keri, Thank you for your great feedback and for choosing Hotel Alexander for your stay in Zurich.Hotel Alexander Zurich offers a perfect starting point for exploring the City with all its sight. During your stay you can profit from free entrance to Zurich Zoo and the artmuseum. For tickets just contact reception directly.We are looking forward welcoming you soon.Best regards from Zurich

Dear Mehdi,We are absolutely delighted to hear that you enjoyed your stay at Hotel Alexander! Thank you for taking the time to share your positive experience with us and the Expedia community.It's wonderful to know that our staff was able to make you feel welcome from the moment you arrived and that you found your room to be clean and comfortable. Our team strives to provide a seamless and enjoyable experience for all our guests, so your kind words are incredibly rewarding.We are also thrilled that you enjoyed our breakfast offerings. We put a lot of effort into providing a variety of choices to help our guests start their day off right.Thank you for your high recommendation and for noting our convenient location in the heart of Zurich, close to the train station. It’s our goal to offer a stay that is both comfortable and convenient for our guests.We look forward to having the pleasure of welcoming you back to Hotel Alexander the next time you find yourself in Zurich. Thank you once again for your gracious review, and safe travels!Warmest regards,

Dear Allison,Thank you so much for taking the time to share your experience with us and the Expedia community. We're thrilled to hear that you enjoyed your stay at Hotel Alexander.It's wonderful to know that our location met your expectations and made your time in Zurich more enjoyable. Our aim is to provide a convenient base from which our guests can explore all that this beautiful city has to offer.We're also pleased to hear that you found your room to be clean, updated, and comfortable, complete with air conditioning. Our team takes great pride in maintaining a high standard of cleanliness and comfort, and your positive feedback is very much appreciated.We hope to have the pleasure of welcoming you back to Hotel Alexander soon. Safe travels, and thank you once again for your kind words.Warmest regards,

Dear Jeevan,We are absolutely thrilled to hear that you had a wonderful experience at Hotel Alexander and thank you for taking the time to give us a perfect 5-star rating. Your positive feedback is incredibly valuable to us, and it's reassuring to know that we were able to meet your expectations in all aspects of your stay.Our team is committed to providing exceptional service and accommodations, and it's uplifting to hear when our guests are satisfied. Your kind words will certainly be passed along to our staff, who will undoubtedly be encouraged by your review.Once again, thank you for choosing Hotel Alexander. We look forward to the opportunity to welcome you back in the near future. Should you have any suggestions or specific highlights you'd like to share, please don't hesitate to let us know. Your insights not only serve as a reward but also help us continuously improve.Best regards,

Dear James,Thank you so much for taking the time to share your experience at Hotel Alexander. We're thrilled to hear that our location in the heart of Old Town added to the charm of your stay. It's always a pleasure to receive positive feedback from our guests, and we truly appreciate your kind words. We hope to have the privilege of welcoming you back on your next visit to the area.Warm regards,

Dear YoninaThank you for taking the time to share your feedback regarding your recent stay at Hotel Alexander. We genuinely appreciate all comments, as they are an integral part of our ongoing commitment to improving our guests' experiences.We're pleased to hear that your check-in process was smooth and efficient. However, I'm genuinely sorry to hear about the issues you encountered with your room's odor and our breakfast offerings.I'd like to address your concerns about the breakfast specifically. We take great pride in the breakfast we serve, and it's usually a highlight for many of our guests. We can assure you 100% that we have stringent quality controls in place and do not serve moldy food. Your feedback is particularly concerning, and we'd like to investigate further to ensure our standards are consistently met.To help us understand better and make necessary improvements, we'd appreciate if you could provide more specifics about what you found lacking or what could be improved in our breakfast service. Your insights would be instrumental in guiding our efforts to enhance our offerings.Once again, thank you for your feedback. We genuinely hope you'd give us another opportunity to serve you better in the future.Warm regards,

Dear Danielle,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Alexander. Every guest's experience is valuable to us, and we truly appreciate your insights.We understand that bed comfort can be subjective, and while some guests do prefer firmer mattresses, we apologize if it didn't meet your comfort level. Additionally, we're sorry to hear that your interaction with our front desk staff was not up to our typical standards of warmth and hospitality. We continuously strive to provide a welcoming environment, and your feedback will certainly be shared with our team for improvement.Regarding the AC and screen mirroring, we appreciate you acknowledging the importance of seeking assistance when needed. Please know that our staff is always on hand to assist with any inquiries or issues that arise, ensuring you have a comfortable and hassle-free stay.It's heartening to hear that you found our hotel clean, enjoyed our complimentary breakfast, and appreciated our prime location. We are genuinely delighted to know that, overall, you had a good stay with us.We hope to have the pleasure of welcoming you back to Hotel Alexander in the future and promise to work towards making your next stay even more enjoyable.Warm regards,

Dear Karin,Thank you so much for taking the time to share your wonderful review of ***Hotel Alexander on Expedia. We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.It brings us great joy to know that you found our hotel to be a gem in the heart of Old Town, and that our convenient location allowed you to explore everything with ease. Our team takes pride in providing exceptional service, and we are delighted that you found our staff to be friendly and accommodating. Your compliments will certainly be shared with them.Moreover, we are glad to hear that your room exceeded your expectations and added to the delight of your stay. Creating a comfortable and pleasant ambiance for our guests is always our priority.Once again, thank you for choosing ***Hotel Alexander for your visit to Old Town, and for sharing your positive feedback. We look forward to welcoming you back in the future and providing you with another memorable experience.Warm regards,

Dear Suikam,Thank you for sharing your valuable feedback regarding your recent stay at ***Hotel Alexander on Hotels.com. We greatly appreciate your kind words and the time you've taken to highlight the aspects of your experience.We're delighted to know that our hotel's central location in Old Town proved to be convenient for your visit. Our team strives to ensure our guests' comfort, and we are pleased that you found your room to be modern, comfortable, and clean.We apologize for any inconvenience you experienced with the air conditioning. Your satisfaction is of utmost importance to us, and we are glad that our team promptly responded to your concern by providing a fan to enhance the circulation of cool air in your room. Your recognition of our good service is truly appreciated.It's wonderful to hear that you enjoyed our breakfast offerings, particularly the eggs, bacon, and sausages. We believe a hearty breakfast is essential for a great start to the day, and we're glad it added to the enjoyment of your stay.Thank you once again for choosing ***Hotel Alexander, and for taking the time to share your positive review. Should your travels bring you back to Old Town, we would be honored to welcome you once more and ensure another pleasant stay.Warm regards,

Dear CascadeThank you for sharing your experience at Hotel Alexander!We are delighted to hear that you had a great Swiss experience with us. While our rooms may be on the smaller side, we strive to make them cozy and comfortable for our guests. We are glad that you enjoyed the delicious breakfast options we provided, even in our smaller breakfast room.Our location in the lively and safe environment of the old town is indeed one of our highlights. We aim to provide easy access to the train station and beautiful views for our guests to enjoy.Thank you for recommending Hotel Alexander, and we look forward to welcoming you back on your next visit to Zurich!Best regards,Gian & the Team Alexander

Guten Tag BrendanVielen herzlichen Dank für Ihre grossartige Bewertung!Wir freuen uns sehr, dass Sie Ihren Aufenthalt im Hotel Alexander mit 10 von 10 Punkten bewerten. Es ist uns eine Freude zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren.Wir legen großen Wert darauf, unseren Gästen den bestmöglichen Service zu bieten, und es ist schön zu wissen, dass Sie mit unserem Hotel rundum zufrieden waren.Vielen Dank für Ihre positive Bewertung, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüssen,Gian & the Team Alexander

Dear Kelly LynneThank you very much for staying at Hotel Alexander Zurich. We are very happy to read that you enjoyed staying with us right in Oldtown Zurich. Due to its very central location Hotel Alexander offer the perfect starting point for exploring the city with all its sights, restaurants, bars and shopping possibilities. And the best? During your stay you profit from free use of our portable Wifi Hotspots. This means for you free Internet everywhere in Switzerland free of charge. Also we do offer free entrance to Zurich Zoo and the art museum. It would be a pleasure to welcome you one day again. Best regards

Dear AnonymousThank you very much for staying with us and for rewarding us with such great feedback. Hotel Alexander scores with its very central location right in Oldtown Zurich. Many famous points of view, as well as restaurants, bars and shopping possibilities are just within walking distance. It would be a pleasure to welcome you one day again. Until then we wish you all the best from Zurich.

Dear DeborahThank you for sharing your feedback with us.We appreciate your positive comments about our hotel's excellent location, friendly and helpful staff, good breakfast, and cleanliness. We take pride in providing a convenient and pleasant experience for our guests, especially for those who plan to explore the city and spend less time in the room.We understand your point about the room size and the perceived value for the price. As a small hotel, our room sizes may be more compact compared to larger establishments. However, we continually strive to offer competitive rates for the prime location we provide in the center of Zurich.While we may not offer extravagant amenities, we aim to provide the essentials for a comfortable stay. Your feedback is valuable to us, and we will take it into consideration as we continuously work towards enhancing the overall guest experience.If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best regards,Gian & the team Alexander

Dear Julie,Thank you for your wonderful review of Hotel Alexander! We're thrilled to hear that you enjoyed our prime location in the old town of Zurich, which offers convenient access to various sightseeing attractions.We take pride in our friendly and helpful staff who are always ready to assist our guests. It's great to know that they provided you with excellent service, including offering directions and helping with transportation arrangements, luggage, and other needs.Your positive feedback is truly appreciated and will be shared with our team. We strive to ensure that each guest has a memorable and pleasant experience during their stay.Thank you once again for choosing Hotel Alexander, and we hope to welcome you back in the future for another fantastic visit.Best regards,GianHotel Alexander, Zurich

Dear GuestThank you for your review of Hotel Alexander in Zurich! I'm delighted to hear that you found our check-in clerk to be especially helpful and that she scheduled a taxi for you in the morning.Our breakfast team will be pleased to know that you enjoyed our breakfast. We take pride in offering a regional breakfast experience to our guests. It's great to hear that the scrambled eggs looked and tasted like real scrambled eggs.In addition to our breakfast, we also provide complimentary beers and mineral water to enhance your stay with us. I'm glad you enjoyed these complimentary offerings.Our hotel's location, within easy walking distance from the train station, makes it convenient for our guests to reach us. It's wonderful that you appreciated the short walk. Furthermore, there are plenty of nearby restaurants and bars, providing our guests with a wide range of dining and drinking options.Once again, thank you for your review. We look forward to welcoming you back to Hotel Alexander in Zurich soon!

Dear guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced and would like to address your concerns.Regarding the room size, we understand that our rooms may be smaller compared to some other hotels. As we are located in the historic Old Town, space is limited, and our room sizes reflect the character and architecture of the area. However, we strive to provide comfortable and well-appointed rooms to ensure a pleasant stay for our guests.Regarding the pricing, our rates are based on a per-person basis, which is a common practice in certain establishments, especially in city centers. Our rates are inclusive of breakfast, which is optional for guests to enjoy. We apologize if there was any miscommunication during the booking process, and we will review our reservation system to ensure clarity for future guests.We apologize for any inconvenience caused by the behavior of our front desk staff. We take guest satisfaction seriously, and we will address this issue with our team to ensure that all guests receive the courteous and attentive service they deserve.In regards to the amenities in the room, we regret any dissatisfaction you had. We provide complimentary coffee, water, and fruit at the reception area 24/7, and the minibar in the room is included in the room rate. However, we understand that personal preferences may vary, and we appreciate your feedback, which will help us improve our offerings.We apologize that your overall experience did not meet your expectations. We take your feedback seriously and will use it as an opportunity to improve our services. We hope you will reconsider staying with us in the future, as we continuously strive to provide a positive and enjoyable experience for our guests.If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to contact us directly. We value your feedback and appreciate the opportunity to improve.Sincerely,Gian & the team Alexander

Dear Fredy,First and foremost, thank you for awarding Hotel Alexander with a stellar 10 out of 10 rating on Hotels.com—it’s an honor to receive such high praise!We are delighted to know that your stay with us met all your expectations. Our team is committed to providing a memorable experience for each guest, and it’s heartwarming to hear when we succeed. Your satisfaction is our top priority and your feedback serves as a wonderful encouragement to our staff.We hope that Hotel Alexander served as a comfortable and convenient base for your adventures in Zurich. It would be a pleasure to have you stay with us again should your travels bring you back to our city.If there is any particular aspect of your stay that stood out or any member of our team you would like to acknowledge, we would love to hear more about it. Our goal is to not just maintain, but constantly improve our service and facilities for valued guests like yourself.Thank you once again for choosing Hotel Alexander. We eagerly await the opportunity to welcome you back in the future.Warmest regards,

Dear Donald,Thank you so much for staying with us and for your kind review.We are happy to see, that you all in all could enjoy a wonderful time in Zurich.Located right in the Old Town, Hotel Alexander offers a perfect starting point for exploring the city with all its famous sights. The "Bahnhofstrasse", well-known for great shopping, is just a 5 minute walk away and at Zurich Lake you are in 10 minute.Profit during your next stay from free entrance to Zurich Zoo and the art museum.We would be pleased to welcome you one day again. Until then we wish you all the best from Zurich.Rina and Team-Alexander